I received a message from a buyer earlier regarding a pushchair I'm selling. The buyer has since brought from the buy it now option but only wants to view it tomorrow. As she has 'brought it' does that mean she needs to transfer money today before seeing it
There have been a few posters on here stung that way, although I'm sure the majority of buyers are honest and woukdn't try it. If I'm buying a collection item I always check whether they'd prefer Paypal in advance or cash on the day and so far they've been split roughly 50/50.
She has bought it. When you click on "Buy it Now" you get a message warning you that you are about to enterbinto a legally binding contract, and do you want to confirm that? So she doesn't have a leg to stand on if she claims that she didn't intend to buy it.
OK, so you got that message before she did 'buy it now' did you? If so, maybe she decided to just buy it after all. It is though.
I would send her an invoice through the listing, there is an icon to press to do this. In the box say 'cash on collection'.
Also, send her a message saying "I see you have changed your mind about coming to see the buggy before you bought it. Good times for us for you to come and collect it are Sunday after midday or Tuesday evening"
I don't think it was abrupt - it is clear when you hit a buy it now button what you are doing - it isn't a view it now with the chance of buying if you like it button is it. By buying the item the op now has final value fees to pay, and relisting fees if the sale falls through. Plus hassle, etc.
on the other hand she may come with cash it is better she does not pay and leaves it with you than buys with cash then opens not as described case for faults no obvious on inspection,
I think with all cash on collection items there is a small chance than A) they do not turn up or b) they turn up and don't buy
however she may have been burnt by opposite scenario that she paid for collection item only to get there and find it was nothing like description
although it is a commitment to buy and she should I think if item is collection only you do have to be a bit flexible about collection arrangements I think if you can only manage a couple of evenings it needs to be in listing not in after sales call