Talk

Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

eBay found in my favour...what to do with unwanted item?

(4 Posts)
HiccupHaddockHorrendous Sun 07-Oct-12 21:30:31

I've just escalated my 'item not as described' case and within a couple of minutes eBay responded, have found in my favour and already refunded payment. I still have the item...what do I do with it now? Should I return to the seller?

fergoose Sun 07-Oct-12 22:14:00

nope - charity or bin if you don't want it. If they wanted you to return it they would have told you to before refunding. I guess they have given no fault refund so eBay have given you the refund and the seller has kept the money.

HiccupHaddockHorrendous Sun 07-Oct-12 22:18:17

So does the refund come from ebay's own funds? I was worried I'd get unpleasant messages from the seller because the money would have been taken from their paypal account.

fergoose Sun 07-Oct-12 22:24:40

yes a no fault refund is from eBay.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now