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If you buy or sell items on eBay, you will find tips and advice on this forum.

If you buy or sell items on eBay, you will find tips and advice on this forum.

eBay

I am so annoyed, seller doubled shipping costs!

21 replies

OracleInaCoracle · 21/09/2011 18:35

I bought an easy bake oven from a us seller, its for my niece for christmas. She loves baking and her mum doesn't cook, so she comes over to mine to cook. So, won the auction, $9.99 and $25 delivery, got all excited, put together a box of utensils and a recipe book for her.

Just got an email from the seller, asking for another $25 for shipping. I'm really pissed off. Surely they should have checked this before listing?!

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MoaningMinnieWhingesAgain · 21/09/2011 18:36

I'm fairly sure you can just say no - agree to cancel the sale? You agreed to the price offered, not any old price they dream up, surely.

OracleInaCoracle · 21/09/2011 18:41

I've asked for a refund and the sale to be cancelled.

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OracleInaCoracle · 21/09/2011 18:41

I've asked for a refund and the sale to be cancelled.

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picnicbasketcase · 21/09/2011 18:45

You've done the right thing. They should know roughly what it costs to ship and doubling the price is unacceptable. At few times I've charged too much and refunded the difference, but if I've miscalculated and it came to more than I thought, I would not consider asking the buyer for more money - I've just been out of pocket.

fergoose · 21/09/2011 18:46

the seller cannot charge any more shipping than is on the listing - have you paid it? If so go to paypal and dispute transaction and escalate straight away.

OracleInaCoracle · 21/09/2011 18:53

I didn't think they could ask for more money. An extra $10 would be annoying, but doubling takes the piss!

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OracleInaCoracle · 21/09/2011 18:54

Yes, paid straight away. Its my nieces present.

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OracleInaCoracle · 21/09/2011 18:54

Yes, paid straight away. Its my nieces present.

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fergoose · 21/09/2011 18:57

ok well tell the seller they are breaking the rules - they can only charge postage as per the listing and are not allowed to increase it at a later date.

OracleInaCoracle · 21/09/2011 19:03

I'm going to. I'd better get my money back. Will try amazon instead.

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fergoose · 21/09/2011 19:07

have you gone to paypal and started a claim?

thisisyesterday · 21/09/2011 19:11

just to make 100% sure... it did say $25 for international shipping?
and nothing about it being more to send internationally in the listing?

OracleInaCoracle · 21/09/2011 19:37

It was definitely for international shipping, because domestic was lower.

Fergoose, not yet, am on phone atm

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CauldronsTrulyReign · 21/09/2011 19:40

Maybe the seller is aware of your penchant for doubling up.

HTH

SanctiMoanyArse · 21/09/2011 19:45

They probably just wanted more and theya re trying it on to avoid seller fees

Hope you find what you want liss

OracleInaCoracle · 21/09/2011 19:48

Chaos,

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OracleInaCoracle · 21/09/2011 19:48

Chaos,

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OracleInaCoracle · 21/09/2011 19:49

Thank you sancti, ooo, dh got his job description today!

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OracleInaCoracle · 22/09/2011 09:21

have recieved a refund. back to the drawing boad!

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SanctiMoanyArse · 22/09/2011 16:05

Does it look goos Liss?

OracleInaCoracle · 22/09/2011 17:00

it looks brilliant. some night shifts, but he will be helping 5y+ boys.

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