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I am so annoyed, seller doubled shipping costs!

(22 Posts)
OracleInaCoracle Wed 21-Sep-11 18:35:08

I bought an easy bake oven from a us seller, its for my niece for christmas. She loves baking and her mum doesn't cook, so she comes over to mine to cook. So, won the auction, $9.99 and $25 delivery, got all excited, put together a box of utensils and a recipe book for her.

Just got an email from the seller, asking for another $25 for shipping. I'm really pissed off. Surely they should have checked this before listing?!

MoaningMinnieWhingesAgain Wed 21-Sep-11 18:36:21

I'm fairly sure you can just say no - agree to cancel the sale? You agreed to the price offered, not any old price they dream up, surely.

OracleInaCoracle Wed 21-Sep-11 18:41:20

I've asked for a refund and the sale to be cancelled.

OracleInaCoracle Wed 21-Sep-11 18:41:21

I've asked for a refund and the sale to be cancelled.

picnicbasketcase Wed 21-Sep-11 18:45:57

You've done the right thing. They should know roughly what it costs to ship and doubling the price is unacceptable. At few times I've charged too much and refunded the difference, but if I've miscalculated and it came to more than I thought, I would not consider asking the buyer for more money - I've just been out of pocket.

fergoose Wed 21-Sep-11 18:46:37

the seller cannot charge any more shipping than is on the listing - have you paid it? If so go to paypal and dispute transaction and escalate straight away.

OracleInaCoracle Wed 21-Sep-11 18:53:33

I didn't think they could ask for more money. An extra $10 would be annoying, but doubling takes the piss!

OracleInaCoracle Wed 21-Sep-11 18:54:24

Yes, paid straight away. Its my nieces present.

OracleInaCoracle Wed 21-Sep-11 18:54:24

Yes, paid straight away. Its my nieces present.

fergoose Wed 21-Sep-11 18:57:55

ok well tell the seller they are breaking the rules - they can only charge postage as per the listing and are not allowed to increase it at a later date.

OracleInaCoracle Wed 21-Sep-11 19:03:56

I'm going to. I'd better get my money back. Will try amazon instead.

fergoose Wed 21-Sep-11 19:07:13

have you gone to paypal and started a claim?

thisisyesterday Wed 21-Sep-11 19:11:23

just to make 100% sure... it did say $25 for international shipping?
and nothing about it being more to send internationally in the listing?

OracleInaCoracle Wed 21-Sep-11 19:37:00

It was definitely for international shipping, because domestic was lower.

Fergoose, not yet, am on phone atm

CauldronsTrulyReign Wed 21-Sep-11 19:40:23

Maybe the seller is aware of your penchant for doubling up.

HTH

grin

SanctiMoanyArse Wed 21-Sep-11 19:45:00

They probably just wanted more and theya re trying it on to avoid seller fees

Hope you find what you want liss

OracleInaCoracle Wed 21-Sep-11 19:48:17

Chaos, <sticks out tongue and makes mental note to de-capitalise in future> grin

OracleInaCoracle Wed 21-Sep-11 19:48:17

Chaos, <sticks out tongue and makes mental note to de-capitalise in future> grin

OracleInaCoracle Wed 21-Sep-11 19:49:57

Thank you sancti, ooo, dh got his job description today!

OracleInaCoracle Thu 22-Sep-11 09:21:25

have recieved a refund. back to the drawing boad!

SanctiMoanyArse Thu 22-Sep-11 16:05:53

Does it look goos Liss?

OracleInaCoracle Thu 22-Sep-11 17:00:28

it looks brilliant. some night shifts, but he will be helping 5y+ boys.

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