I ordered a new item fro eBay which was faulty. I told the seller who took a while to reply, in fact only once I'd reported it to eBay.
He said this item often has a different fault that could be fixed by me, otherwise to return it for exchange. Mine is faulty in a different way so I want an exchange so I asked who would pay for the postage and he said I would have to because he'd have to pay to send a new one out to me.
He's already admitted that the item has faults anyway so I feel aggrieved that I have to pay to refund a faulty item.
So, should I pay to send it back (about 50% of the value of the item) or continue to persue it through eBay?
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Who pays to return a faulty item
6 replies
NoseyNooNoo · 31/08/2011 23:37
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