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how long before I contact Ebay?

(4 Posts)
mckenzie Thu 30-Jun-11 12:06:15

An item that i won and paid for back on June 19th hasn't arrived yet (Ebay said first class post, dispatched within 1 day) and I have contacted the seller but not had any reply. How long should I wait from having sent the message before i contact Ebay and register the query do you think? The seller's rating is good although one other person has left feedback saying item was slow to arrive.


sixlostmonkeys Thu 30-Jun-11 12:55:46

open an 'item not recieved' now

fergoose Thu 30-Jun-11 13:21:20

I agree - 7-10 days is the most I would wait before contacting eBay, especially with no reply from seller. I think you have been more than patient.

mckenzie Thu 30-Jun-11 16:35:52

thanks guys for the advise. I've done as suggested.

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