Talk

Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

how long before I contact Ebay?

(4 Posts)
mckenzie Thu 30-Jun-11 12:06:15

An item that i won and paid for back on June 19th hasn't arrived yet (Ebay said first class post, dispatched within 1 day) and I have contacted the seller but not had any reply. How long should I wait from having sent the message before i contact Ebay and register the query do you think? The seller's rating is good although one other person has left feedback saying item was slow to arrive.

TIA

sixlostmonkeys Thu 30-Jun-11 12:55:46

open an 'item not recieved' now

fergoose Thu 30-Jun-11 13:21:20

I agree - 7-10 days is the most I would wait before contacting eBay, especially with no reply from seller. I think you have been more than patient.

mckenzie Thu 30-Jun-11 16:35:52

thanks guys for the advise. I've done as suggested.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now