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really odd buyer

(4 Posts)
OnlyWantsOne Wed 01-Dec-10 15:01:16

I sold some tops (3 tops) they paid promptly, I sent the item - marked it as dispatched, heard nothing from buyer to say had recieved it - any way, the parcel has now been returned to me (via collection depo - says not known at this address on parcel)

have contacted buyer, and asked if everything ok, they havent got back to me? what do i do?

Melty Wed 01-Dec-10 19:12:33

They've probably forgotten to change the address on their Paypal account.
Give them a couple of days. Probably snowed in somewhere and cant get home to check emails.

BangingNoise Wed 01-Dec-10 19:15:51

If it is that they have forgotten to change their address, at least they have been returned to you. I had a nightmare once where someone hadn't updated their address and they got very abusive.
Anyhoo, I would contact them again tomorrow, and then on Saturday. I would leave it two weeks personally (in of them being on holiday) before refunding and relisting.

classydiva Thu 02-Dec-10 08:33:45

You pull their contact details and ring them. Did you send to the address on the PayPal transaction page?

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