I bid & won on a new soft toy - was listed as 'brand new, in box'. I planned to give it to DS2 for Christmas.
It arrived this morning, and as soon as I unwrapped the paper (never mind the box itself) I could tell it stank of stale smoke.
I took the soft toy out of the box, and it IS new, but also absolutely STINKS! There is no way I can give it to DS unless I wash it first (and then there is the risk of it shrinking/ dye running etc/ not looking 'new')
I know it's probably my own downfall, as th eitem wasn't listed as coming from a smoke-free home, but surely there are limits?
As a non-smoker, I almost retched when the stench first hot me .
Not sure whether to e-mail the seller, or leave neutral feedback to warn others, or what?
I hate this. I had a brand new bag arrive stinking of smoke but then I hadn't think to see if it was from a smoke free home etc. Luckily this was in the summer and I hung it up outside for a week and it finally cleared it but that might not be as easy for you!
Yes, I would expect something that was listed as brand new to not stink of smoke. I would ask for a partial refund too, it's fair enough with second hand stuff but not with things that are meant to be new.
A smoker would not be able to smell it unfortunately, but then if it smells of smoke it has been outside the box for a considerable amount of time before being put back in. That or they smoke 60 a day.
I had this happen with a top I bought recently, I was just disgusting.
I washed it and it still stank so in the end I washed it with vinegar in as a prewash and then a normal full was with loads of smelly fabric condition and that did the trick.
In the end I decided that I couldn't leave neg feedback because I should have checked if they were smoke free so decided to just not leave any feedback.
ShittyBangBang Just out of interest, would you call yourself a smoke free home when listing something on ebay? I've never realised that someone might smoke themselves but think of their house as smoke free IYSWIM (not having a go, just interested, honest )
I would kick myself for not checking it came from a smoke free home, and wash it. However, reading the replies, actually what I think you should do is contact the seller ask if you can return it and get a refund and if not then negative feedback (assuming you are much braver than me who would think I should so that but still chalk it down to experience!!)