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I am having an e bay NIGHTMARE, can anyone help?

5 replies

OnEdge · 21/11/2010 21:33

I sold several items but I put the incorrect e mail address on for my paypal. I need to re invoice everyone with the correct e mail but I can't do it.

HELP !

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LynetteScavo · 21/11/2010 21:38

You can send them a message, separate from the invoice.

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LynetteScavo · 21/11/2010 21:38

Have they tried to pay and failed?

Please don't tell me they have paid someone else!

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MoonUnitAlpha · 21/11/2010 21:44

Email the buyers and explain, giving them the correct address.

Be prepared that they might think you're trying to do something dodgy and want to cancel the transaction though!

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OnEdge · 21/11/2010 21:58

well, i have e mailed the buyers, and they all want a new invoice because they don't seem to be able to do it just with the new e mail address, (one has) I have cancelled the incorrect one off pay pal, but I can't re invoice them, is it possible to present them with a corrected invoice?

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MoonUnitAlpha · 21/11/2010 22:04

I'm not sure about the invoice.

They can just log in to paypal and pay you directly, but I can understand their reluctance to send any money outside ebay. I once bought something and the seller had used an incorrect email address - they couldn't work out how to amend the invoice either and I refused to just paypal them the money.

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