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How to change postage settings after sale.

8 replies

pinkhousesarebest · 25/10/2010 14:02

GGGRRRRRRRRRRRR! I have spent hours trying to change postage ammounts on items bought from outside the U.k, and for several who want combined postage. E bay will not let me change the postage, infact the box reverts to empty. Can someone please help me. I think I am losing my mind!

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SoloBlackWidowSpidersWebSite · 25/10/2010 15:06

I am watching for the answer here too.

I sold a collection only item and had to put a ridiculous postage cost as it wouldn't let me put 00.00 or nil or free and when I invoiced the buyer, it wouldn't let me take off the £50.00 Hmm

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pinkhousesarebest · 25/10/2010 16:02

Someone must know!

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Talkinpeace · 25/10/2010 16:34

Solo
you should have clicked the collection only option which sets it to zero
and collection items are ALWAYS better paid cash as paypal do not recognise collection as trackable for chargebacks

Pink
Ideally you should have set up those options while the listing was live
BUT
in the mean time it may be simplest to send your buyer a paypal payment request - not use the ebay checkout - for the correct amount, quoting the item numbers and then mark it as paid in your seller screen when the paypal money hits your account

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sixlostmonkeys · 25/10/2010 16:56

when you change the amount in the p*p section DON'T click 'recalculate'

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SoloBlackWidowSpidersWebSite · 25/10/2010 17:50

Aaaahh!

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maxybrown · 26/10/2010 12:27

yes change P&P then slecet preview invoice rather than recalculate and you can see if you have it correct before sending it!

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pinkhousesarebest · 26/10/2010 12:47

YYYYYYYes! Thank you.

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Poppypat · 07/02/2017 17:06

How do I change the amount of money on an item sold on eBay to include the postage please?

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