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(2 Posts)
catukf Wed 16-Nov-16 14:31:46

If your disabled and housebound & you can't return your item to a store or take it to a post office TK Maxx no longer offer a collection service.
I was rudely informed this today by a customer service representative .
Who repeatedly stated 'It's not in our policy'. Disgusted!

Ellisandra Wed 23-Nov-16 22:43:12

No excuse for rudeness from staff.
And I can see it was a valuable service for you.
I don't think I would be disgusted that it was withdrawn though. Disappointed certainly, but not disgusted.
I hope you can find someone to do your post office runs for you flowers

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