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My circumstances changed earlier in the year. I told them straight away and my payments were stopped. When so they demand any overpayments back? Will it be in April or would they have sent me a letter by demanding payment? Also if they do demand money back can you agree a payment plan to clear it? Concerned i may have received an extra payment before it was stopped.
Yes it's usuallt the end of the tax year. If you are still getting some tax credits they tend to just reduce your payments to pay back the overpayment. However if you cease to be eligible for anything they usually send a letter asking for the overpayment, but you can still ring up and negotiate a payment plan. We are still paying an overpayment back from 2007 at £25 per month.
Hello OP, they will just take it back over the course of the year, or longer if it is a lot.
They are only allowed to take up to 40% off per month, away from your usual payment. If this makes it difficult for you to make essential payments/bills, they will reduce the percentage.
Don't worry, just speak to them.