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Making an offer to debt collection agencies, anyone done it?

(55 Posts)
GeetTallBird Sun 23-Sep-12 18:40:16

To cut a long story short, dh left in jan after saying he'd pay mortgage etc and didn't. I haven't been able to afford to pay anything off these since then and they've been passed on to collection agencies.
So I owe
Natwest £120,000 on mortgage
HSBC £1600 from an old joint account
Natwest overdraft £1600 from joint account
John Lewis c card £3000
M&S c card £3000
HSBC c card £1500.

Am now utterly f*cked financially, the letters are coming in thick and fast saying they will be calling at my house.

The only light at the end of the tunnel is that I sold our house for £140,000 and after paying solicitors fees of £1800 and £750 I should have a bit left over to pay creditors, however that's all the money I will ever have, as my inheritance was sunk into the house as deposit!! Dh says he wants £500 from the equity and I can have the rest.
I'm going to get the equity paid to my mum so there's nothing in my name.

So...I want up make the creditors an offer, where do I start??

GeetTallBird Sun 14-Oct-12 18:14:32

I rang Hsbc & offered them the 30% of the total owed but they said no. They have knocked off 30% instead. Next step?

AdoraBell Wed 10-Oct-12 02:28:02

Oh, that's a pain, I hope you don't get any more mishaps like that. You seem much more positive now, that's really good. Take care.

GeetTallBird Sun 07-Oct-12 21:03:42

Hey was going so well! Until child benefits etc got paid into old natwest account instead of new lloyds one, but of course in the meantime some direct debits didn't get paid (or the switch wasn't made in time, I don't know).
Swinton Insurance, for example, have charged me £24 late payment fee. When my monthly direct debit is only £18!!
Ah, man, if that's the only thing to go wrong I can live with it.

Haven't heard from creditors, nor has any more calls, so I think a letter is due to be sent by me now!

AdoraBell Fri 05-Oct-12 02:28:13

How are things going now OP? I hope you're at least feeling more relaxed with the new account set up.

AdoraBell Mon 01-Oct-12 03:24:32


GeetTallBird Sun 30-Sep-12 12:46:45

I'm on it tomorrow! smile

AdoraBell Sat 29-Sep-12 14:31:46

Well done, I'm glad Lloyds were so helpful. Now I'd suggest writing to the CB CSA and tax credit offices with the new bank details. It may take them longer to change than your employer, but in terms of finance this could be a new start for you. Something not associated with the old problems once the debts are cleared.

GeetTallBird Sat 29-Sep-12 10:47:36

I went to the bank, they claimed there was no manager to see me, I said I'd wait for a cashier to be free (she was hiding in back office!!!) and I waited 33 minutes!! Then I went back to the desk, I was polite (but I'm afraid I shouted a bit) and basically said I need all the money out of my account, took the lot! She gave it me! I was so surprised I cried with relief. Went to lloyds bank & opened account with a very sympathetic lady who notedy situation & said they would help.
They even offered me an overdraft (didn't take it!)
So now....I have money!! smile

AdoraBell Fri 28-Sep-12 12:03:22

Do you have an account that isn't affected, any old savings accounts or a different bank? If so get your salary and everything else paid into that, with an arrangement -if possible- to pay X amount into teh Natwest account each month, or open a basic account as suggested by someone up thread. Let us know how you get on this morning with them. Good luck.

GeetTallBird Fri 28-Sep-12 08:22:42

Am going to bank this morning, my working tax credit and wage and chd maintenance payments got paid in today, I am utterly terrified they'll take it. But with a "cancelled" card I don't know HOW I can withdraw money I need for is to live on & pay my rent! I have all my ID with me, I am going to try to stand my ground with them.
You're right, they DO know there is money coming to pay the overdraft I just think it's terrifying, all this.

JakeBullet Fri 28-Sep-12 07:11:02

Yeah...bad advice from me there OP, sorry, was just so cross on your behalf.

Have read through the thread and there is excellent advice here from people who know about these things.

Can also echo the CCCS people once the mortgage aspects are dealt with. Another one is PayPlan.
Both are free and won't take a percentage off the repayments to creditors.

InvisibleHotPinkWeasel Fri 28-Sep-12 07:09:37

Yes what Znatwest have done is horrific. All banks do it with internal debt debts and then shrug their shoulders because it's "allowed"

Op - you are going through a terrible time and want to move on. Go to a local branch, get them to see you as an emergency. They will do more than someone on the phone.

Don't ignore the debts, they don't magically go away after 6 years under statute bar, and you will be chased for the next 6 years as they change companies.

Stick with your first plan snd find out who will settle reasonably.

Also what is your arrangemt with ex? Are the debts all in your name or are some joint? Do you want to clear all the joint ones or just settle your share?

RedHelenB Fri 28-Sep-12 07:05:49

DON'T IGNORE it. 6 years is a long time to be hiding plus if they know there is equity they will make you bankrupt, Follow the advice you have been given, personally I would try the full & final settlement option - companies do accept a third paid off as a bird in the hand and all that.

JakeBullet Fri 28-Sep-12 06:56:08

Actually what NatWest have done is horrific.....they HAVE to leave you money t live on. They KNOW this and are being heavy handed to someone in a really horrible situation.

OP I would file all future DCA letters under "B" for "Bin" and do just that. Don't acknowledge them, they are highly unlikely to send anyone round. If they do the most they can do is ask to speak to you, you don't have to let them in at all.

Wait 6 years and it will all drop off the end of your credit file.

In the meantime they will write increasingly desperate letters until they get fed up and sell the debt on, been there and done it. Not proud of it but like you it was a desperate time in my life. After what NatWest have just done to you the most they deserve is all letters returned marked RTS. Don't give the fe kerfs another penny.

InvisibleHotPinkWeasel Fri 28-Sep-12 06:48:03

What Nateest have done is normal. But you have to go up a branch, they know fine will the equity from the house sale will be coming into your account as its cleared the mortgage.

What they intend to do is take all you money to close the OD, get the OD closed and a payment in place pronto until the rest of the equity comes in.

In the mean time open a basic account with a cash only card and have your money go into that.

You can also try to get them to return your benefits. They have to leave you money to live on. sad

AdoraBell Fri 28-Sep-12 02:48:05

For the short term, Do you live close enough to your mum to write a cheque and she gets some cash for you? or a friend, other rellie?

uggmum Thu 27-Sep-12 23:23:33

Open a 'basic bank account' at a different bank. One where you do not have any debts. You will get a card and the facility to have direct debits ( no overdraft).

The major high street banks offer this type of account. Nat west are unlikely to offer you a full banking relationship if you have unpaid debt on another account.

GeetTallBird Thu 27-Sep-12 19:39:38

God, it gets much worse day by day.

Don't know what to do...Natwest have now cancelled my current account card, can't get cash out, can't get food, can't pay my phone bill, or my f*cking rent, I'm utterly screwed and they say there's nothing they can do until the joint acc we had is cleared, funds from equity aren't cleared yet, can't get emergency cash from a Natwest machine tomorrow when i get paid because I "don't have a valid card" I'm utterly f*cked

I can't go or get any lower

uggmum Thu 27-Sep-12 07:04:39

It is unlikely that your creditors will accept 35% as full and final. Especially HSBC. You will be lucky if they accept 90%. Even if it's gone to metro, who are owned by HSBC.

A debt management plan may be your best option for now. Once you are paying your debts regularly your creditors may re- consider a full and final.

I recommend thatt you call cccs for advice. Cab are good but their waiting times are longer.

NoPinkPlease Thu 27-Sep-12 06:43:49

CCCS don't negotiate on your behalf unless you're entering a debt management plan where you pay a monthly payment to your creditors.

For full and final settlements - one off payments to clear the debts and never hear of them again - you should see a CAB who can negotiate for you or call national debtline - their info on this is

You do have to be careful in this area but your plan is a good one - just make sure you ensure no further action against you is possible. Good luck.

AdoraBell Thu 27-Sep-12 02:45:57

Glad he pays maintenance at least, good luck with the rest of it.

GeetTallBird Wed 26-Sep-12 23:04:29

Thanks...he does pay CSA maintenance though, something to be grateful for!

AdoraBell Wed 26-Sep-12 12:38:17

Absolutely do not let the Ex off his share of the debts. I'd be willing to bet he doesn't want to go bankrupt either, which is why he's dumped all this on you. The joint bank accounts are his responsibility as well as yours. Don't allow those accounts to be closed until the debts are cleared.

Other posters are more up to date on dealing with these things, I'm abroad, but do not let the him get away with a penny and once this mess is cleared up contact the CSA re child maintenance.

Try to look after yourself

squeakspieandchips Wed 26-Sep-12 11:28:23

Geet i have had a rummage through my paperwork (not pleasant!). Please do not feel there is no solution as i know from past experience it can become over whelming especially if you have never owed a pennysad

The good bit..... most of my creditors on accounts i have defaulted on have offered me up to 70% discount if i pay and settle the account within a designated date. They normally allow 30 days from the day the letter was sent.

I really would advise you to set up a payment plan with CCCS and offer the minimum you can get away with so that you can survive because you will receive offers at some point. Keep the money you have got (17500) separate so that when the offers come, you can settle immediately.

All of my debts are with big collection agencies which i could reel off now and they have all been very good. The only problems i have had are with Barclays, they wont offer any reduction unfortunately so i am stuck in the payment plan.

InvisibleHotPinkWeasel Tue 25-Sep-12 22:33:57

There's no guarantees of settlements with creditors, but bite the bullet and ask, once you've got replies you can start making plans for financial management smile

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