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Troll Nursery Furniture Questions, Answers and Reviews

(4 Posts)
Ryanreubenmum Fri 20-Jun-14 15:39:33

Really disappointed with my troll Nicole glider crib. Had to have an end replaced as it came apart after only a few short weeks. Same thing has happened again, this time on both ends. After contacting troll customer service I have had no response. Really unhappy customer.

TrollonlineUK Fri 13-Dec-13 09:37:50

Hello Klavdia76,

We are very sorry to hear about your issue. Firstly let us assure you to note that there will be no harm and baby is not at risk. All our products are made and tested to comply with all British and European standards including toxicity levels which are tested against EN71 standards. We are lost to explain the origin of this odour, but can assure you it doesn't accrue any hazard.

Best regards,
Troll Nursery

klavdia76 Wed 20-Nov-13 23:20:03

hi , I hope I can get some help and assistance. I bought troll Riga nursery set. it is strong and sturdy but more than a year later the wardrobe smells really badly, my baby's clothes absolutely stink. the rest of the set is fine. I have to tell you I am in tears. I will have to replace the furniture and say goodbye to nearly £800.
I forgot to mention that the paint of the dresser came off day one. the supplier kindly sent a replacement part. it happened exactly the same. so very disappointed but most of all I need reassurance that my baby was not put at risk. can't explain the awful strong smell about the furniture. can you?

TrollonlineUK Tue 17-Sep-13 17:42:01

Hi everyone,

Has anyone recently purchased furniture from Troll Nursery? You are more than welcome to share your experiences with us and other members. Share with us what products you purchased and why you chose your Troll Nursery product. Was it the design, the colours or do you share our commitment to the environment? How long did it take to deliver your furniture? Any other tips that you could share with us? Looking forward to hearing from all of you!

P.S. Have a lovely day!

Best regards,
Troll Nursery

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