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Ryanair refund steps

(12 Posts)
Zizzagaaaaah Sat 27-Jun-20 08:48:50

Our flights to Spain got cancelled about a month ago and we requested a refund
We have received 2 emails both going on about their voucher scheme

The live chat doesn't do anything

Am i missing a step .... do I just to nothing as I said I've already filled out the form a month ago as there is nowhere to re request the refund again just a line that says refunds in due course when crisis is over

OP’s posts: |
bigbadoldbag Sat 27-Jun-20 09:02:52

We're still waiting for refunds from April and other people from March. We've been told to wait 'at least 6 months' 😩

peachypetite Sat 27-Jun-20 09:10:39

I got one really easily in March for an April flight via the live chat

puffinrocks Sat 27-Jun-20 09:11:54

My flights for April 2nd were cancelled 25th March. Applied for refund next day... still waiting.

Uhoh2020 Sat 27-Jun-20 11:20:09

Flights were mid April still waiting for refund

10storeylovesong Sat 27-Jun-20 14:55:43

My flight was cancelled in April. I sent numerous emails asking for a refund and stating I refused the voucher. I got an email from them 2 days ago saying I should have the money in 3-5 days.

reesewithoutaspoon Sat 27-Jun-20 17:21:26

my flights were cancelled mid March. Still waiting for a refund

LockdownLoppy Sat 27-Jun-20 17:37:48

I got through on chat this week and was told that March refunds are being processed within the next two weeks, followed by Aprill in the next two weeks, May the two weeks after.................

TheLette Sat 27-Jun-20 20:49:41

I did a chargeback via my bank. Money back in my account straightaway, took a 10 Min call to the bank.. Ryanair could challenge it but I think the deadline has passed now.

Babamamananarama Sat 27-Jun-20 20:55:19

It's appalling. I'm also due a refund.
Ryanair are basically forcing their customers to extend them a line of credit for an indeterminate time.

DontLookTwice Sat 27-Jun-20 21:00:17

I have been told to wait another 10 weeks for mine. Flights were early June. They are dealing with a huge backlog. I’ve also claimed through my credit card but have been told I have to wait 90 days for that!!

Tilly28 Sat 27-Jun-20 21:03:36

Same here! Flights should have been in June. Have applied for a Chargeback. Can I ask what email People are using to email Ryan Air?

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