Hi all
Like many millions of people we had to cancel a trip. I'd booked air tickets with BA to go to a wedding in Italy in May. The ceremony was cancelled so I went on the BA website and found out I could cancel my flights and request a voucher (even though at the moment the flights are not cancelled). So I did and got the vouchers by email. Unfortunately they're only redeemable by phone and it's impossible the get through. I very much would like to use the vouchers towards a Christmas holiday but I'm unable to if I can't get through on the phone.
Any Ideas? I did tweet them with this problem and they said "keep trying".
It was flights only and not a holiday package of booked with BA.
Seems unfair to issue vouchers and not being able to use Them!
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British Airways Vouchers - can't get through on the phone
3 replies
NotABeliever · 11/04/2020 07:56
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