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Universal Credit newbie

(3 Posts)
HopelessLayout Wed 08-Apr-20 14:56:14

I know there is a longer than usual wait for new claims to be processed, but I applied for UC the week of 16th March (online) and received an email saying Jobcentre would telephone me the following week and not to telephone them.

I haven't heard from them since and am wondering what to do. I have enough savings to keep me for 6 weeks or so, so am not desperate for an emergency payout or anything like that.

(Apologies if this is a stupid question but I have never applied for benefits before!)

OP’s posts: |
PenelopePeachStone Wed 08-Apr-20 14:59:11

Have you set up the claim in full? You should be able to leave a note in the journal section x

HopelessLayout Wed 08-Apr-20 14:59:58

Thank you! I will look into that.

OP’s posts: |

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