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Anyone used the EmBIO Medical Center in Athens?

(11 Posts)
MumsKnitter Mon 08-Jun-15 18:50:51

I am thinking about using the EmBIO Medical Center in Athens to try aand conceive using donated embryos. Has anyone any experience of using them? They contacted me today to say that they could me, but were cagey on the pricing - someone will be in touch shortly! Hmmm. Any stories to tell? Good or bad. Thanks.

MumsKnitter Mon 08-Jun-15 18:51:43

*that they could help me

MiaS21 Fri 23-Dec-16 08:16:11

Unsatisfactory Level of Care and High Costs

I received IVF treatment at this clinic with an egg donor programme which failed. Overall, I was highly dissatisfied with the level of professionalism and care provided.

Unlike other clinics, Embio does not carry out `mock transfers' believed by many specialists to significantly increase pregnancy rates. My experience involved a highly painful procedure which was likely to cause considerable uterus trauma.

The clinic also does not check patients' progesterone levels crucial for implantation. Also, despite using a young egg donor, only three eggs were fertilised to embryo stage, with no viable embryos to freeze and use for a further attempt. There was no consultation provided either, as provided by most clinics, of the quality or grading of the embryos. transferred.

There was a huge amount of patients being treated at the same time which meant that the waiting/recovery room was filled to capacity. This did not reflect the significance of the treatment received and the expense; it felt more like a `cattle market’ than a private healthcare clinic.

Finally, the cost of treatment at this clinic is approximately double the standard costs charged by the majority of clinics outside of the UK.

MiaS21 Sat 01-Apr-17 11:23:15

Hello I would avoid this clinic at all costs.

Following my experience of IVF treatment at Embio Clinic I have significant concerns about the practices carried out by this organisation and the quality of services provided.

These are as follows:

•The clinic does not adhere to government regulations and laws concerning IVF treatment.

i.Although I was 55 years at the time the treatment was carried out the clinic did not carry out a medical assessment. They also did not require a doctor’s medical certificate stating my fitness for pregnancy. I understand the legal age limit is 50.

ii.Three embryos were transferred and I understand the limit in Greece is two embryos.

•The clinic charged excessively over the advertised costs. I was charged 8,800 euros for a treatment involving one embryo transfer using the egg donor programme instead of the 4,300 – 4,800 euros advertised on the clinic’s website. This high cost of treatment meant that I was unable to afford a second attempt.

•The clinic falsely advertises a proficient sperm donor programme. However, I was only offered three options of donors: African; Greek; or Danish. No further details of these donor’s profiles were provided.

Due to this insufficient choice I was advised to use an alternative sperm donor bank based in Norway whereby I had to pay a further 1,200 euros for the sperm and transportation. The clinic then, however, charged me an additional 500 euros for using a sperm donor even though I did not use this service.

•The clinic does not follow professional protocol procedures:

i.My embryo transfer, which was advised to be painless, was excruciating; so much so that my legs shot out of the stirrup rests. This pain suggests that my uterus was significantly disturbed and so causing uterine contractions that would expel the embryos.

As a precautionary measure many gynaecologists carry out examinations of the patient’s uterine canal or `mock’ transfers prior to `actual’ transfers. These assessments reveal the angle of the uterine canal as well as any obstructions caused by fibroids. Hence the doctor is able to decide on the most effective transfer technique to use, including the type of catheter – soft or hard, in carrying out the procedure.

(Also, whilst Dr. Paraschos left the operating room for the embryos the assistant nurse spent the time on her mobile phone.)

ii.The clinic also failed to carry out a progesterone level test; this hormone is essential for implantation for which there is a short `window of opportunity’ and can be supplemented if seen to be insufficient. And, even when I informed the clinic that, unknowingly, I had taken too low a dose they did not prescribe a supplement.

iii.I was not advised of the grading or quality of the embryos transferred as provided by most IVF clinics along with images.

iv.There were no viable embryos to freeze despite me having a young, healthy egg donor, as selected by Embio. This disappointing outcome seriously affected my opportunity as the costs of having a second attempt using frozen embryos are considerably less.

•The clinic fails to provide an acceptable level of patient care

v.The clinic was inadequately resourced with significant delays to appointments. Dr. Paraschos schedule leaving him little time to consult with patients prior to and post transfer. Hence, I received inadequate advice or information on my treatment overall.
The small waiting/recovery room was packed out, with there not being enough beds for all of the patients – some having to wait in a side room or sit on stools. Many patients were in an anesthetised state with staff attempting to bring them around. Whilst many other patients appeared to be egg donors with whom a male member of staff continually came in and out of the room talking and joking (in Greek).

This experience showed the clinic’s lack of care and consideration towards their patients at this very emotional and traumatic time; to me the experience felt more like being in a `cattle market’ serving the financial interests of the clinic only. (Patients’ were not even offered a drink, so much as a glass of water, in this time).

Note
The experience of IVF is an emotional and physical rollercoaster and I found the experience and outcome quite devastating. It’s important for patients to choose a clinic with a caring and professional approach and, unfortunately in my experience, the standards were far below acceptable.

I have contacted Dr Paraschos and received a highly arrogant and unprofessional response as evidenced in the email below of 23 March 2017:

DEAR MARIA

YOU HAVE BEEN VERY RUDE TO US
EMBIO IS ONE OF THE VERY FEW CLINICS IN GREECE THAT DO HAVE ISO AND LICENSE FOR WHAT WE PERFORM
WE HAVE THOUSANDS OF HAPPY LADIES AND MANY MANY PREGNANCIES TREATED WITH US
YOU CAN FIND YOUR WAY IF YOU WISH AND ESCALATE YOU COMPLAINTS TO FORMAL CHANNELS
I TAKE IT AS AS A THREAT AND I WISH YOU GOOD LUCK
NO FURTHER COMMUNICATION WILL FOLLOW
ALL THE BEST

Hence, in refusing to provide details of the ISO certification body I am unable to escalate a complaint further.

Furthermore, I have discovered that the clinic is falsely advertising its achievement of the award `Best IVF Clinic of the Year’ as awarded by the International Medical Travel Journal. I have received this confirmation by Keith Pollard the Managing Editor of the journal as follows:

Maria
Thank you for drawing our attention to this.
We have noted that the EmBIO web site contains the following statement.
I can confirm that EmBIO DID NOT receive this award. They did submit an entry for the Award.
We are therefore contacting EmBIO to ask them to amend or remove the statement.
Keith Pollard
Managing Editor | International Medical Travel Journal TM

MiaS21 Wed 26-Apr-17 18:26:49

I would absolutely advise anyone from using Embio Medical Centre.

Following my experience of IVF treatment there I have significant concerns about the practices carried out by this organisation and the quality of services provided.

The clinic charged excessively over the advertised costs. I was charged 8,800 euros for a treatment involving one embryo transfer using the egg donor programme instead of the 4,300 – 4,800 euros advertised on the clinic’s website. This high cost of treatment meant that I was unable to afford a second attempt.

The clinic advertises having an excellent sperm donor programme when it is very insufficient. I was only offered three options of donors: African; Greek; or Danish. No further details of these donor’s profiles were provided.

Due to this insufficient choice I was advised to use an alternative sperm donor bank based in Norway whereby I had to pay a further 1,200 euros for the sperm and transportation. The clinic then, however, charged me an additional 500 euros for using a sperm donor even though I did not use this service.

The clinic does not follow professional protocol procedures:

My embryo transfer, which was advised to be painless, was excruciating; so much so that my legs shot out of the stirrup rests. This pain suggests that my uterus was significantly disturbed and so causing uterine contractions that would expel the embryos. Many IVF clinics provide `mock transfers' to patients to avoid difficult actual transfers.

(Also, whilst Dr. Paraschos left the operating room for the embryos the assistant nurse spent the time on her mobile phone.)

The clinic also failed to carry out a progesterone level test; this hormone is essential for implantation for which there is a short `window of opportunity’ and can be supplemented if seen to be insufficient. And, even when I informed the clinic that, unknowingly, I had taken too low a dose, I was not prescribed a supplement.

I was not advised of the grading or quality of the embryos transferred as provided by most IVF clinics along with images.

here were no viable embryos to freeze despite me having a young, healthy egg donor, as selected by Embio. This disappointing outcome seriously affected my opportunity as the costs of having a second attempt using frozen embryos are considerably less.

The clinic fails generally to provide an acceptable level of patient care. On the day of my transfer the clinic was inadequately resourced with significant delays to appointments. Dr. Paraschos schedule leaving him little time to consult with patients prior to and post transfer. Hence, I received inadequate advice or information on my treatment overall.

The small waiting/recovery room was packed out, with there not being enough beds for all of the patients – some having to wait in a side room or sit on stools. Many patients were in an anesthetised state with staff attempting to bring them around. Whilst many other patients appeared to be egg donors with whom a male member of staff continually came in and out of the room talking and joking (in Greek).

This experience showed the clinic’s lack of care and consideration towards their patients at this very emotional and traumatic time; to me the experience felt more like being in a `cattle market’ serving the financial interests of the clinic only. (Patients’ were not even offered a drink, so much as a glass of water, in this time).

The clinic states it has ISO status though it does not appear to have a quality management system in place as it should have to deal with patients' complaints. If a patient complains directly to the medical health provider and is not happy with their response they should then escalate the complaint to their certification body. However, Embio Clinic, refused to provide me with details of who this company is and so preventing me from taking the matter further.
Dr Paraschos replied to my request with the following: my concerns as follows in the email below of 23 March 2017:
DEAR MARIA
YOU HAVE BEEN VERY RUDE TO US
EMBIO IS ONE OF THE VERY FEW CLINICS IN GREECE THAT DO HAVE ISO AND LICENSE FOR WHAT WE PERFORM
WE HAVE THOUSANDS OF HAPPY LADIES AND MANY MANY PREGNANCIES TREATED WITH US
YOU CAN FIND YOUR WAY IF YOU WISH AND ESCALATE YOU COMPLAINTS TO FORMAL CHANNELS
I TAKE IT AS AS A THREAT AND I WISH YOU GOOD LUCK
NO FURTHER COMMUNICATION WILL FOLLOW
ALL THE BEST

Hence, in refusing to provide details of the ISO certification body I am unable to escalate my complaint further.

Embio also falsely advertises that it won `Best IVF Clinic of the Year’
awarded by the International Medical Travel Journal. I have received this confirmation by Keith Pollard the Managing Editor of the journal as follows:
Maria
Thank you for drawing our attention to this.
We have noted that the EmBIO web site contains the following statement. I can confirm that EmBIO DID NOT receive this award. They did submit an entry for the Award. We are therefore contacting EmBIO to ask them to amend or remove the statement.

Keith Pollard
Managing Editor | International Medical Travel Journal TM

MiaS21 Fri 19-May-17 18:09:58

Hello

I would avoid Embio Clinic as I my experience there was highly unprofessional. The actual transfer carried out by Dr Paraschos was shambolic, I experienced so much pain that my legs shot off the stirrups. The nurse assisting spent the time in surgery on her mobile phone. The recovery room was packed out with not enough beds for patients. It felt more like a cattle market.

Embio use false advertising to tempt customers. I was charged over 3,500 euros than the advertised costs.

They also advertise on their homepage that they won the award `Best International Clinic of the Year'. This is totally untrue! The organisers of the award confirmed to me that they did not.

They also state that they are ISO accredited. This should reassure patients that they are in good hands and should they be dissatisfied with the treatment received they can escalate a complaint further. However Dr Paraschos' response to my complaint was unbelievably arrogant. And, he refused to communicate with me further. He also refused to provide me with details of the ISO certification body that Embio is governed by. Therefore I am unable to escalate my complaint further.

It is a clinic, in my opinion, who only care about their own financial gain. And, once they have patients' money, they have no interest in patient care or satisfaction.

MiaS21 Wed 10-Jan-18 12:41:43

I experienced an extremely poor experience at Embio Clinic where I received an embryo transfer using egg donation.
In the first instance I was charged excessively over the advertised rates in the region of 3 - 3,500 Euros. And, as the treatment failed, I was not able to afford a second attempt. I was also charged 500 Euros for the sperm donor treatment even though, due to the clinic’s inadequate sperm donor programme, I used an outside sperm donor bank at the further cost of 1,200 Euros.
Secondly, the treatment lacked any individual patient care or sufficient protocol:
My embryo transfer, which was advised to be painless, was excruciating. So much so that my legs shot out of the stirrup rests. This extent of pain would very likely have caused my uterus to contract and hence make implantation of embryos and pregnancy impossible. To avoid this problem other clinics carry out a `mock transfer’ prior to the `actual transfer’ whereby the angle of the uterine canal as well as any obstructions caused by fibroids is assessed. Hence the doctor knows which technique to use, including type of catheter, in carrying out the procedure.
The clinic failed to carry out a progesterone level test, the hormone crucial for successful implantation. And, even when I informed the clinic that I had taken a low dose than required they still did not prescribe a supplementary medication.
I was not advised of the quality of the embryos transferred; normally clinics provide the patient with pictures. I was also very shocked and disappointed that there were no viable embryos to freeze despite having used a young, healthy egg donor as selected by the clinic that should have produced many high quality embryos. This outcome again seriously affected my opportunity of having a second attempt as a transfer using frozen embryos is significantly cheaper.
The clinic was not adequately resourced as, on the day of my transfer, it was exceptionally overstretched with back to back procedures being carried out. Hence, there was very little time allowed for me to speak to the doctor and I received inadequate advice or information on my treatment overall.
The small waiting/recovery room was packed out, with there not being enough beds for all of the patients – some having to wait in a side room or sit on stools. Many of these patients appeared to be egg donors. My experience felt more like being in a `cattle market’ serving the interests of the clinic only and its financial gain.
I have contacted the clinic with my complaints and Dr Savas, the clinic director, has denied any incompetence or negligence and refused to communicate with me on the matter. He has also refused to provide details of he clinic's ISO regulatory body preventing me from escalating my complaint further. they have not replied. The clinic also operates against EU legislation that states an age limit of 50 for IVF treatment and I was 55.
The experience of IVF is an emotional and physical rollercoaster. It’s important for patients to choose a clinic with a caring and professional approach and in my experience this was definitely not the case.

I experienced an extremely poor experience at Embio Clinic where I received an embryo transfer using egg donation.
In the first instance I was charged excessively over the advertised rates in the region of 3 - 3,500 Euros. And, as the treatment failed, I was not able to afford a second attempt. I was also charged 500 Euros for the sperm donor treatment even though, due to the clinic’s inadequate sperm donor programme, I used an outside sperm donor bank at a further cost of 1,200 Euros.
Secondly, the treatment lacked any individual patient care or sufficient protocol:
My embryo transfer, which was advised to be painless, was excruciating. So much so that my legs shot out of the stirrup rests. This extent of pain would very likely have caused my uterus to contract and hence make implantation of embryos and pregnancy impossible. To avoid this problem other clinics carry out a `mock transfer’ prior to the `actual transfer’ whereby the angle of the uterine canal as well as any obstructions caused by fibroids, which I have, is assessed. This assessment hence allows the doctor to use the most effective transfer technique to use, including the type of catheter – soft or hard, in carrying out the procedure.
The clinic failed to carry out a progesterone level test; this hormone is essential for implantation for which there is a short `window of opportunity’ and can be supplemented if seen to be insufficient. And, even when I informed the clinic that, unknowingly, I had taken too low a dose of progesterone, I was not prescribed a supplement.
I was not advised of the grading or quality of the embryos transferred whereas in many IVF clinics this is information is provided, along with images. Also, I was highly disappointed and surprised that there were no viable embryos to freeze despite having used a young, healthy egg donor as selected by the clinic that should have produced many high quality embryos. This outcome again seriously affected my opportunity of having a second attempt as to have this treatment using frozen embryos the costs are considerably less.
The clinic was not adequately resourced as, on the day of my transfer, it was exceptionally overstretched with back to back procedures being carried out. Hence, there was very little time allowed for me to speak to the doctor and I received inadequate advice or information on my treatment overall.
The small waiting/recovery room was packed out, with there not being enough beds for all of the patients – some having to wait in a side room or sit on stools. Many of these patients appeared to be egg donors. My experience felt more like being in a `cattle market’ serving the interests of the clinic only and its financial gain.

I have contacted the clinic with my concerns but Dr Savas, clinic director, has refused to communicate with me. He has, with an extremely arrogant attitude, refused to provide details of the clinic's ISO regulatory body making it very difficult for me to escalate my complaint further. I have also discovered that the award of `Best International IVF Clinic; advertised on the clinic's homepage is fraudulent - they have not gained this award.

The experience of IVF is an emotional and physical rollercoaster and I found the experience and outcome quite devastating. It’s important for patients to choose a clinic with a caring and professional approach and, unfortunately in my experience, the standards were far below acceptable.

I would therefore definitely not recommend this clinic to anyone.

Ale256 Mon 26-Feb-18 16:46:19

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VEN49 Tue 27-Feb-18 00:01:53

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Marcy75 Thu 01-Mar-18 16:55:39

“At 39, it didn’t even cross my mind that we might have trouble getting pregnant,”
We had been trying to conceive naturally and it just hadn’t happened by itself in the span of 2 years. We genuinely were worried so we visited our doctor, who confirmed we needed help and sent us to a fertility specialist at EmBIO Clinic, Dr. Paraschos.”
My husband was diagnosed with very low sperm motility and our only option was to undergo an IVF. We then underwent ICSI, a type of IVF where a single sperm is injected into an egg and met with success!!
In April 2016, I became pregnant but sadly miscarried at 10 weeks. Running out of hope and money, we decided to try one last time. We couldn’t believe it when we had success and were finally able to hold our little miracle in our arms! I feel so ecstatic and feel it is crucial to share all the feelings I experienced with all the people who share the same challenge. I know that the whole IVF experience is very stressful and can be quite painful emotionally. It would have been almost impossible to bear without the support of Dr. Paraschos and EmBIO team! I strongly recommend the clinic and I would like to advise each and every one of you not to lose hope and courage! There isn’t an infertility situation that doesn’t have its solution and everybody deserves to try and make their dream to hold their baby come true!

KellyFE Sat 24-Mar-18 19:40:02

Wonderful and professional specialists in a state of the art clinic!

Through the years that I have been a patient at EmBIO Clinic, specifically since 2013, I have been treated with nothing but kindness, compassion, and respect. Their expertise never ceased to make me feel safe and my husband and I both felt that we were finally in good hands. I had been trying to conceive for a year before finding EmBIO where I succeeded in getting pregnant and am now a mother of two; a gorgeous 3-year-old daughter and an adorable 1-year-old baby boy!
Each and every time I had questions or any concerns, or after having received any test result, I got called back right away or was contacted later on the same day from either my doctor, the nurse or my coordinator and with whom we went through everything together. I felt the doctor was consistent, thorough, honest and clear in explaining my situation and adjusted my treatments accordingly. I was monitored closely, received wonderful care and guidance, along with useful and important tips on how to significantly raise my chances of conception and improve my overall health.
Thank you Dr. Paraschos and team for my successful treatment and for making my dream a reality. I could never be grateful enough for your determination and encouragement and for good reason!!
We are back in Greece and getting ready for one last attempt for a third child! We couldn’t be more excited and happier to have each other, prouder to be the parents of two amazing children, nor more confident and optimistic to have Dr. Paraschos and EmBIO team at our side!

Kelly, Vancouver CA

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