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Help I bought jeans their wrong size

(4 Posts)
Katiesmith92 Sun 26-Jul-15 22:02:22

2 days ago I bought jeans from new look- UK size 12, I was wondering why they where so big & kept falling down all night, I washed them & turned them outside to dry & the waste band label says size UK12 but the label in the leg says size uk14! I still have the receipt but as I've washed them will they change them for another size? As it wasn't my fault, the label says size 12 ? Help

noisytoys Sun 26-Jul-15 22:04:15

Take them back and show them the label. They will refund or exchange.

Katiesmith92 Sun 26-Jul-15 22:10:25

I wasn't too sure if they would a uv washed them xx

Pumpkinette Mon 27-Jul-15 20:24:49

They should exchange them because they have labeled them incorrectly. You went with the size on the waistband when you bought them as most people would have done. I would explain it to them the way you have to is and they should let you exchange them.

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