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Mumsnetters aren't necessarily qualified to help if your child is unwell. If you have any serious medical concerns, we would urge you to consult your GP.

Cancelled consultants appointment again!

(7 Posts)
lamado Mon 27-Mar-17 13:45:58

My 6yo DS has an underlying health condition for which he sees a consultant yearly (as recommended in the NICE guidelines) and has some tests.
He was due to be seen Sept '16 but this was cancelled and rescheduled for this week. I've just found out this weeks appointment has been cancelled and rescheduled for Jan '18! This will mean 2.4yrs between appointments.
I've spoken to the consultants secretary and there are no earlier appointments.
I plan on making a complaint to the hospital but wondered if anyone has been in a similar situation.
Just to say he is well in himself, but his condition means that the only way of knowing all is well is through tests, by the time physical symptoms show internal damage will have been going on for a while.

JimWithTwoNoses Mon 27-Mar-17 14:14:53

I agree with contacting PALs at your hospital as a first point of contact, either email or phone. It'll be the admin of the hospital behind this rather than the medical team etc. Make sure you provide enough info in your email as possible and stress that it's a complain with the appointment booking system rather than a complain about the care he's received. This happened to me once and the outcome was the consultant called me to apologised and she managed to find a different appointment for me.

lamado Mon 27-Mar-17 16:37:40

Jimwithtwonoses -Thanks for that, it's a good point to state it is not a complaint about the quality of care, just the length of wait. Thanks

beautifulgirls Mon 27-Mar-17 19:56:08

Can the GP help you and the the monitoring tests run for you locally? They could review results and if any concerns send on to the consultant for a more urgent review.

Sunshineandlaughter Tue 28-Mar-17 22:55:10

You need to complain

lamado Wed 29-Mar-17 13:02:07

Good news - they're seeing him tomorrow. I had a very polite conversation with the consultants secretary on Monday and she telephoned this morning saying there was a cancellation tomorrow (the day of his original appointment). I did also email PALS at the hospital yesterday, so that may have helped.

JimWithTwoNoses Wed 29-Mar-17 17:18:38

That's great, hope the appointment goes ok and he gets good results flowers

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