Okay to cut a long story short, I have a looked after a 6yr old girl for 2 yrs, she comes before and after school, and her mom has called today to say the breakfast and after school club at school is cheaper so she's sending her there instead. I can understand her need to save money, she is pregnant, baby due in Feb, so needs the money.
I have looked into the cost for the club and if i matched it to keep her i would be losing £77 a month, which is a lot but not as much as if i lost her completely. Plus I have not had much interest in spaces for a long time.
I would offer to reduce it by a reasonable amount (maybe so you only lose £50/£60 a month?), but I wouldn't necessarily offer a price match as your fist offer. If the mum didn't take the discounted price and yu really do think she'll put her DD in the breakfast club, then I'd price match.
yep, have just called the mom, and propositioned her she's coming round tonight to sort it out. She said it was purely financial and if i could match it, that would make a big difference. she hasn't told her daughter, she was dreading it. Hopefully she will stay with me.