I used them for business cards etc for cm ing but have discovered i have been underhandedly subscribed to a monthly fee from them, mine is £9.95 but have read a bit on Monsysavingexpert and some people have been signed up for upto £15 every 28 days :-( please check if this has happened to you, dont want them getting anymore hard earned cash :-(
I've used them loads and never had any problem, just before you check out there are always a few things they offer before you pay and one of them might have been ticked. Last time bought business cards and postcards with glossy front and paid under £2 for 250 each. it did take a little while to arrive but it wasnt urgent at the time.
So advice is make sure nothing is checked and check your confirmation email.
My dp had a similar experience, IIRC he ended up having a subscription to something that he knew nothing about and eventually found out that it was something in their v. small print but he was able to cancel it eventually
Thanks for sharing, hopefully people will read carefully before clicking!
I have ordered from Vistaprint several times but I do think it was very misleading the way they designed the web page and easy mistake to make. They made it look like you had to click to confirm your order but really your order had already gone through and clicking is agreeing to the costly subscription.
Just don't fill in the Customer Satisfaction surveys they send you after you've ordered- that's when they start the £10pm 'subscription'!! I've been caught out twice by this - they refused to refund the first time, but I got the money back the second
I ordered some of their free business cards about 3 weeks ago. I kept getting e.mails offering more goods. I just deleted them from my in box, I then sent one back saying I had no intention of using them again and please stop e.mailing me. I have not received my business cards yet and they have taken the money out of my bank account for the postage.
childminder90210 - exactly the same thing happened to me and it sent me over my credit card limit....luckily the natwest rang me and i was able to get a number to ring and cancel this ridiculous vista print reward service i had apparently signed up to so i only lost 20 quid.....so annoying tho. wont use them again. x