i was registered for a year with them and never babysat as i ended up with enough private clients paying me £10 an hr. The lady rang to tell me i was being taken off their books as I hadnt babysat for them for over a year!!!
They are rubbish! Get pittance from working from them! If you re register then you have to wait months before they are in "your area" for interviews! I live in London not the sticks so you wouldn't think it would be that hard to interview!! Plus like you said loads of cancellations
I am registred with them over 3 years. Rubish money but what is worst if I ask them if family where I am going to work have got dogs, they does not know! I am strong alergic and sometimes working for family with HUGE dog. ( if somebody does not like dogs will have shock and run away immediately). Hate sitters as they canceled a few bbst hour before job start and did not pay me:O((( Hate sitters because they calling me with offers which are not in my area. I do have other agency Bibi and Beck who are great!
I worked for sitters when they first started. I got messed about badly by several of their clients but that didn't bother them.......however......
I had to cancel twice at late notice - once when my father in law was taken into hospital very poorly (turned out to be cancer) and the second time was when my daughter was in high dependency unit with ruptured appendics.
I was told that I wasn't committed enough and that they didn't want people like me on their books!
Nannyma - think I will contact them and see if they need anyone in my area.
Phraedd - that is awful. When I was interviewed the lady made it clear that it would be a no no for ME to cancel. I have been with them 3 years and cancelled once as I was sick as a dog - I phoned first thing in the morning and they gave me a really hard time.
They don't give a shit when the client cancels - they still get their booking fee, it's just us left with nothing!
Is being paid for cancelled bookings in your contract with them? I would have thought there would be a clause for that... not being registered with Sitters I don't have one of their contracts... so, is there such a clause?
Sitters Terms and Conditions seems to suggest that they aren't the employer. Are they not employing you? If not, then if the parent cancels, I suppose you have to chase the debt with the parent directly.
I have been with sitters for a long time & think that the rates of pay are rubbish now, especially when you have to sit for two or more children, compared with what I earn as a childminder! If it wasn't for the fact that I sit for a few regular nice families I would give up. I am also finding that more families are cancelling now & I don't like the fact that we don't get paid, even a cancellation fee then. I even had one family cancel when I got nearly to their house with no apology from them or sitters. I also agree they are really rude to us if we have to cancel for some reason, it does not engender loyalty from their sitters does it!
I have a couple of friends who use Sitters. To be honest, I'm surprised at the rates of pay. Where we are it is under £6 per hour with sitters. Although they have to pay the quarterly membership fee and a booking fee, so it doesn't quite work out cheaper for the parents (unless you are paying for a cab back, then it's much cheaper.)
We pay our babysitters £7-8 per hour which is more what I would expect.
Very interesting thread from a potential client's viewpoint because, obviously, I would not want to use an agency whose staff felt exploited. So, for us London mums who need the odd night out and don't have family around, who would you recommend??!!