Can't help with your query I'm afraid. However, I am a fairly new childminder and have never claimed any free milk. I've just had a quick google and it seems there are lots of different companies which offer it. How do i know which to go with? I have 3 under 5's on one day a week, and 2 on 2 other days - how much milk should I be getting? Many thanks for any advice on this.
Snap, I'm in same area as HSMM and use Scotts and didn't receive my milk this morning then read an emaill sent on 16th which said they were moving to local milkmen and to bear with them for next couple of weeks. In the meantime we can buy our own milk and claim back if we have the receipt
I was with Scott's from January until last week. For three weeks milk would not turn up until 13:30 then no milk at all this week no apology just shitty customer service saying email explains it all. They agreed email was rubbish but they were useless. I have told them not to bother me again.
I claim mine every three months direct from nursery milk, it means I can buy whichever milk I prefer, currently Cravendale ( the children also love the fresh taste) as we are collecting the constructor straw straws which the after schoolers love. A nice little bonus when credited the next day and it is so easy to do online. 2 minutes!
I was a customer of scotts milk for a while but left after the dismal service and the bad customer service from the staff and owners of the business.I left them and joined kidzmilk which was the best thing i could of done .It was like a breath of fresh air as was very quick and easy to sign up with them.The staff are very helpful and give me the correct amount of milk unlike scotts who were giving me twice as much.I don't think that scotts are going to do anymore deliveries as i have heard that they have gone into liquidation.One of my friends also sent me a link that i think any current scotts customers should take a look at.
I found this a very interesting read.I have also heard that the owners of scotts are opening another company called milk for free.so if you were unhappy with the service from scotts i would stay well clear of them as well.
I have been hearing some real horror stories about Scotts and The Nursery Milk Scheme, its a shame how they have performed and I hope it doesn't reflect on the rest of us who are always doing all we can for our customers.
We are writing to inform you that, with immediate effect, the Nursery Milk Reimbursement Unit has suspended claims for Nursery Milk made by Scotts Distribution Ltd until further notice. This also applies to the new company Milk For Free Ltd. What is the NMRU? We are the official Nursery Milk Reimbursement Unit and we run the Nursery Milk Scheme on behalf of the Department of Health. We are responsible for reimbursing the cost of the milk provided to children under the scheme. We have nothing to do with milk deliveries. Nursery Milk Scheme claiming correctly As a setting registered with the Nursery Milk Scheme, it is your responsibility to ensure that the amount of milk claimed for is correct even if you have your milk supplied through an agent. Please remember: the Nursery Milk Scheme entitles registered childcare settings to claim for one free drink of milk (1/3 of a pint of heat-treated cows milk) each day for children under five who attend for two or more hours a day. For children under one year old, this is given as infant formula. You can still claim for children who are absent without prior notice (e.g. off sick for less than a week). It is important to note that, for children who stay all day, the scheme only provides one free drink of milk, not one in the morning and another in the afternoon Visit the Nursery Milk website www.nurserymilk.co.uk for more information about the scheme and to look at the FAQs for additional help. Should you require further assistance please call the helpline on 0844 991 4444 Nursery Milk Reimbursement Unit (NMRU).
They are in administration, I think it may have been so many childminders reporting them to the NMRU as they insisted on milk per session rather than milk per child, and childminders getting upset about it didn't help, as basically it was fraud.
WARNING to all previous customers of Scotts and milk for Free.YOU DO NOT NEED TO PAY FOR WHAT THEY HAVE OVERCLAIMED FOR.and neither will your new supplier.They are now using bully boy tactics to try and force their ex customers to pay for THE FACT THAT THEY HAVE DEFRAUDED THE GOVERNING BODY AND THE TAX PAYER.they are being investigated for fraud in the region of 3 million pounds.And are now trying to get you to pay for their ill gotten gains.DO NOT PAY.SEND ANY THREATENING LETTERS STRAIGHT TO THE NMRU SO THEY CAN PASS THEM ON TO THE INVESTIGATING TEAM.