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hpw do i complain about a specific midwife at a specific hospital?

(6 Posts)
nscrivener Sat 27-Oct-12 22:17:16

When I had my little boy last month I was treated horrendously by one of the midwives on the ward. I just wondered if anyone knew how to go about making a complaint. I don't want her making other mothers feel as awful as she made me feel.

Flisspaps Sat 27-Oct-12 22:19:36

You can write to the Supervisor of Midwives at the hospital, as well as the hospital's PALS department. I'd write to both.

HeavenlyWineandRoses Sat 27-Oct-12 22:22:42

The hospital will have a Complaints Policy - almost certainly on their website.

nscrivener Sat 27-Oct-12 22:25:32

I will re check the website... I'm probably being blond, thank you!

VivaLeBeaver Sat 27-Oct-12 22:28:05

Just write to the hospital and address the letter to maternity matron or complaints dept. the complaints dept would pass it on to the matron.

Notmyidea Mon 29-Oct-12 08:40:58

write to PALS at the hospital and the sooner the better!
I struggled for months with flashbacks following appalling treatment in labour and when I finally brought myself to complain the offending bitch had already been sacked. I really regret that other mothers had to suffer her.
Good luck!

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