blimey, they've rung and left a message before I even got home telling me to post it back or I have to pay £10. Can they make me pay the £10? Nothing was said when I was given the card about having to pay £10 if I lost it and there's nothing in the terms and conditions on their website.
I put it carefully in the top zipped pocket of my fleece and never took it out but it ain't there. It must have got stuck to my phone and then dropped off as I took my phone out my pocket.
I can't really believe it costs £10 for a bit of plastic with some sort of barcode in it.