We bought an Outwell tent from Yeomans about 2 years ago but have only just got round to using it last week. When zipping up one of the windows, one half of the zipper came off the end of the zip because it was not sewn in (did not notice until it was too late). Now we can't close the window properly, so the tent won't be water-tight.
I think that this is a manufacturing fault, but I am wary of taking the tent back to Yeomans as I think they are in administration and if I send it off to be fixed through them, they could close and I might never get it back.
Does anyone have any experience of getting an Outwell tent repaired, especially if it was a faulty? Is there any chance that Outwell will fix it for us?
Any advice gratefully received!
Thanks
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Faulty Zip on Outwell Tent - How do I get it repaired?
8 replies
summerof76 · 08/08/2011 21:58
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