I signed my tenancy agreement some year back. At the time my landlord was single so the agreement was solely between him and I. He has since married and I now find his wife on the phone to deal with problems/enquiries. Yesterday I picked up an answerphone message from the landlord asking me to contact his wife at home during the day although he will be there in the evening.
The difficulty is that the wife is awful - very abrupt, rude, and high and mighty and makes me want to be just as unpleasant back, which is not a clever idea of course. AIBU to contact the landlord himself during and if questioned politely point out that it is he with whom I have a contract, not his wife?
yeah i think you unfortunately have to deal with her, as he could say she is his agent in a way, and you have to treat landlord/agents in the same way if they have been appointed by landlord. but maybe try to just call in the evening and hope to get him instead