My DD "fell" and smacked her head on a table today at nursery. She is 3 years old.
This happened at 3pm, and apparently the staff tried to contact me - as she was non responsive and floppy for 5 mins after.
They took her to our docters - which luckily is in the same town.
They did not manage to contact me - and I don't think they even bothered. They certainly didn't call the other 5 contact numbers they have, including that of my DP - as he was with me at the time.
I have written this letter -
RE: Injury to OnlyWantsOne's DD October 15th 2009
Further to our conversation today about the above matter I would just like to put into writing my feelings.
Firstly I would like to say that OnlyWantsOne's DD is happy at the nursery and enjoys the company of the staff and the other children.
Also I would like to thank you for acting quickly and taking good care of OnlyWantsOne's DD after she suffered her injury. That being said I am somewhat disappointed that I was not contacted sooner. I was first notified that OnlyWantsOne's DD was injured when I picked her up at 5:30 pm today.
I understand that OnlyWantsOne's DD was injured at approximately 3:00 pm today, that she lost consciousness and was taken to ** health clinic and was seen by one of the General Practitioners there.
You have on file my mobile telephone number as well as the telephone numbers of my partner and my close family. In the event of an emergency or an occurrence such as above I would have expected someone from the nursery to contact me or left a message with one of my close family or on my voicemail. This did not happen.
I am also disappointed that I was asked to sign paperwork when I came to pick OnlyWantsOne's DD up today. At that point OnlyWantsOne's DD was clearly upset (as was I) and I did not really have time to take in the importance of the paperwork you were asking me to sign.
Having made the above points I would like to ask the following questions. How did OnlyWantsOne's DD injure herself? Was she playing with other children at the time? Was she being adequately supervised at the time? Why I was not contacted as soon as the decision to take OnlyWantsOne's DD to the clinic? As pointed out above I have a voicemail function on my mobile phone. Other than the head injury checklist, what other treatment did OnlyWantsOne's DD receive at the clinic? Lastly why was I asked to sign paperwork when I picked OnlyWantsOne's DD up? At the very least this is grossly insensitive.
I look forward to receiving the answers to the above questions and any of your comments at your earliest convenience and in any event within 7 days of the date of this letter.
Yours sincerely
Please or to access all these features
Please
or
to access all these features
AIBU?
or over the top to send this letter?
56 replies
OnlyWantsOneFartleBerry · 15/10/2009 22:41
OP posts:
cat64 ·
15/10/2009 23:49
This reply has been deleted
Message withdrawn
Please create an account
To comment on this thread you need to create a Mumsnet account.