I have set up a keepsafe for the sorting office to "keeps safe" my mail for a week. It was due to start today and guess what the post has been delivered.
Now this isn't the first time it ahs happened, every single time I set it up post gets delivered and every time I complain and all they do is refund my costs yet the same problem keeps happening. On one occasion I set it up for Feb half term and while we were away we got post delivered and a parcel left on teh front step which one of DS1s school mates took to school because he knew we were away ad the headmistress rang me on ym mobile to tell me. On another occasion there was mail post mrked for the whole week we ahd been away.
The annoying thing is that I have to just accept it when teh posties don't bother delivering to our street for a few days or when the post turns up at 4pm.
I have been told by a customer care staff that if I make an officla complaint to RM then the sorting office manager and the posties will get disciplinary action taken against them for incompetence, so I am seriously tempted to take this further becasue the list of complaints I have about the same thing happening over and over again at the same sorting office is getting beyond a joke
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AIBU?
In thinking that some Royal Mail and postal staff must be incredibly stupid
11 replies
Saltire · 24/09/2009 16:20
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