Okay, house is a disaster area. I am a slovenly wench who needs all the help she can get.
Last week I succumbed and asked an agency to pop out and give a quote for cleaning. The chap reckoned three hours a week would do it. £6.50 per hour direct to cleaner and £3.00 per hour monthly direct debit to franchise. Lady who would do cleaning is in his car outside as he has just been to show her another job and should she come in straight away or aarange another time. She popped in and I showed her round, how to work things (vacuum cleaner etc) and where cleaning things were kept.
Agreed to this and signed up for first clean last Thursday pm. Cleaner arrived with husband and ten month old son in pram. They waited outside for 3 hours. Did ask them in as felt awful but it was a nice day and they pootled about and played in the garden. She explained they were going out after she had finished.
She did an okay job and I showed her all the things I expected her to do (except mop the floors throughout which I had explained at first visit I wanted) She did not mop floors in ensuite or bathroom. She had vacuum cleaner on carpet setting when vacuuming oak floors and I had to show her/explain again how to change the setting (or will scratch floors). I am assuming English is her second language as she has a very strong accent (I am crap with accents) so I assumed I had not made myself clear in instructions.
I asked her to finish 15 minutes early as had to collect DH but gave her the full amount + 50p. (had no change) and drove her and her family back in to town centre.
Arranged for same time today (pm) as DD on half days at school. But she would prefer am after settling in sessions, fine I am okay with that. She rang up an hour and half ago asking could she go now and who was in house? Difficult over phone due to strong accent as I usually try to lip read a bit if people have strong accents.
AIBU to think this is odd after we had arranged pm and now I am panicking I have told someone I hardly know my house is empty. Realise I may be paranoid and was burgled years ago and it still bothers me now.
WWYD? I also think it odd the franchisee did not ring up after she had been to check if all was okay. Should I ring them. Bit unsure of the etiquette here and do not want to upset anyone.
Please advise.
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AIBU?
to expect cleaner to arrive without husband and 10 month old son?
33 replies
charleymouse · 17/09/2009 12:25
OP posts:
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