Simply Schoolwear - I placed my order for logo'd school wear on 2nd August, my child goes back to school on 3rd September.
Simply Schoolwear say orders will be delivered free to home within 14 days and they absolutely guaranteed that they will dispatch to Royal Mail in time for back to school deadline, as long as the order was placed before their own deadline in mid-August (which mine was).
Royal Mail takes 1 - 2 days to deliver so that means Simply Schoolwear must dispatch today or tomorrow to get my order to me before the back to school deadline.
Just phoned them and calmly discussed my order, it was obvious that Simply Schoolwear have taken on too many orders and that there's little chance of delivering on time.
Am I being unreasonable to think that having taken my money straight away at the outset, this company should deliver my goods when they guarantee to or at least inform me they cannot meet the deadlines. Or is this naive of me?
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AIBU?
to expect school uniform supplier to deliver goods in time for back to school date
5 replies
FlatulentStarfish · 27/08/2009 09:10
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