just need a moan!
i opened a student account 3 years ago and have had nothing but problems with them over the last 14 months!
they have no idea what the flippin hell their talking about half the time...(they sent me a letter saying i'm apparently not eligible for a credit card as i have no credit history...ummm i didnt apply for one but thanks!) get completly, and i mean COMPLETLY different advice from each branch!,
they wont let me have on the phone banking (what the hell is the difference between that and asking qs to the bank?) because i dont have a card reader...ok can i order one?... no, you dont have on the phone banking?!?!?!?!?!?!
to top it all off i ordered a new card and they sent me one...then sent me a second...by sending a new one it cancels the first one...they did this 6 times!..one time the woman on the ohone said "ok we have pordered you a new card...let me just cancel that for you!?)
i get treated like an idiot ALL the time...just because im 21 doesnt mean i dont know what im talking about!!!!
theyve just tried to sign me up to a new account when i went into complain!!
i know i should change banks and BELIEVE me im trying but i dont have a drivers license or valid passport so few probs....
.sorry theyve just pissed me off today and someone o the other end of the phone just said "well if you hadnt have ordered the new card the first time there wouldnt be problems" god i flippin hate them!!...dont even know where to post this! just wondering wether any1 else has had nat-friggin-west issues!!!!!!????????????
Please or to access all these features
Please
or
to access all these features
AIBU?
to be REALLY narked off at my bank?
47 replies
milknosugarplease · 25/08/2009 23:36
OP posts:
herbietea ·
26/08/2009 19:37
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