Is it right that Virgin Media can send a bill for £34 which we paid.
We had our service cut off the next day and when I phoned them to find out what the hell was going on I was told that we owed £3 for a film we had on demand.
Fine.
Except it wasn't on the bill we received.
To get the service back we had to pay a £10 late charge.
What can we do. They said I was talking to a supervisor when I phoned up to argue the toss with them. Obviously I got nowhere. Does anyone when trying to sort something out with Virgin?
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2 replies
juicyjolly · 10/08/2009 22:49
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