Advanced search be really annoyed at Royal Mail and/or card shops about large letter debacle

(7 Posts)
5Foot5 Fri 26-Jun-09 20:31:36

If we must have this daft distinction between letters and large letters, would it really be asking too much for there to be some standard whereby the letters could either be sold pre-stamped or clearly marked on the packaging to say they were officially large?

Maybe IABU but it is SO annoying.

DH sent his dad a Father's day card. It was posted first class on Friday so he thought it would get there in time. Not only did it not arrive until early this week, but it had to be collected from the sorting office because they said it was inadequately stamped. To cap it all FIL not only had to pay the shortfall but an additional £1 handling charge to get his card. It wasn't even an especially large card but it had three foldy bits so it qualified as a large letter on grounds of its thickness.

FIL said when he collected it there was a box of around 200 cards that were all waiting to be collected - same story.

It just feels as though they didn't really think things through when they made this change. Either that or they decided they just didn't give a stuff about people getting mail delayed or not delivered.

A few months back a work colleage posted his wedding invitations - around 50 in all. Only later did he find out that they were just too thick and many of the people they invited had to pay to collect them.

SoupDragon Fri 26-Jun-09 20:33:01

A lot of the cards I've bought do say if they're letter or large on the back.

SarahL2 Fri 26-Jun-09 20:50:58

There's usually a little symbol of an envelope on the back and the words "letter" or "large letter" - at least there are on cards from Clintons and Tesco... Not sure if they take into account thickness though

SomeGuy Fri 26-Jun-09 21:04:49

My 96 year old grandmother sent me a birthday card that arrived a week late and subject to a £1.08 fee because it was too thick.

blueshoes Fri 26-Jun-09 21:08:44

Maximum dimensions of a letter are: 240mm (L) X 165mm (W) and 5mm (D).

Rule of thumb: Not bigger than the size of longish standard official letter (the sort your credit card statement gets sent to you in). Also, not thicker than 5mm thick. In other words, whatever you can fit comfortably into an envelope that size without stuffing.

GlastonburyGoddess Fri 26-Jun-09 21:09:49

its a PITA also when people send cards to the kids with badges on. ive also had to pay to collect on many an occasion

Bonneville Fri 26-Jun-09 21:21:10

The fault is with card shops being allowed to sell stamps without the staff checking size/thickness/weight of cards. Go to the Post Office.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now