Because they have basically told me they have limited my account meaning I can't send money but can continue to receive it?!
Basically over the last couple of years quite a bit of money has gone in/out of my paypal account due to buying and selling bits and bobs on ebay (the children's shoes, clothes, equipment, computer games etc) and also to and from mums on an attachment parenting site whilst I chopped and changed a lot of slings/baby carriers.
They are saying the reason I can't send money is for 'money laundering' reasons, they have a limit and at certain points over the last couple of years I have had to do various verification processes for them.
The most recent was asking me to change my password and security questions and a couple of other things, all of which I did straight away.
When I hadn't heard anything and couldn't pay for DS's new car seat, I sent them an email asking why my limitations haven't been lifted and informed them of what I was trying to do.
The email I got back basically said they suspect my account has been accessed by a third party and have limited my account for my own protection! Why they didn't mention this before I don't know - I check paypal regularly and can account for every transaction on there, I make it my business to know what's going on in there. I've had several of those phishing emails which I have forwarded to the spoof address they have and know I'm not supposed to click any links in these emails or anything.
So basically what paypal want me to do for an account they suspect of being accessed by someone other than me is to ask me to link my paypal account to a personal bank account and also send them a utility bill for proof of my address! I mean come on! There's no way in hell I'll be giving them any bank details!
I just want this fecking money released so I can buy my sodding car seat and close my account with them and be done, my name has changed after I got married anyway and I was going to set up new email and paypal etc at some point in the future. So I've sent an email stating the above and how ridiculous it is, asking them to release my funds asap and if they are unable to do this pass my case to someone more senior and that if they are still refusing to release my money I will be seeking legal advice.
Sorry for the rant, I'm soo pee'd at paypal and we really need this car seat (and don't have money for this car seat anywhere else apart from this paypal acct, I've been saving up specially for it).
So AIBU for being so pissed at them and what else can I do to get at my money?
Please or to access all these features
Please
or
to access all these features
AIBU?
to expect paypal to let me have MY money?
5 replies
louloulouise · 19/06/2009 21:13
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