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that when I order a burger and explain to the waitress DS is dairy allergic not to expect it to come with cheese and then for her to put it in front of him?

(39 Posts)
ilovemydogandmrobama Sat 13-Jun-09 13:56:30

And did mention that he's anaphylactic

Because I'd rather be wrong about than for it to happen again!

KerryMumbles Sat 13-Jun-09 13:58:33

Message withdrawn at poster's request.

KerryMumbles Sat 13-Jun-09 13:59:24

Message withdrawn at poster's request.

ilovemydogandmrobama Sat 13-Jun-09 13:59:39


Blondeshavemorefun Sat 13-Jun-09 14:00:34

did you tell her not to put cheese in it

some people who work in fast foods joints are always known for their brain power wink and MAY not reliesed that dairy allergic means no cheese iyswim

OrmIrian Sat 13-Jun-09 14:03:10

Yes I agree with blondes. The word 'dairy-intolerant' might have been so much meaningless noise to the waitress. If you actually said 'no cheese please' you aren't being unreasonable.

KerryMumbles Sat 13-Jun-09 14:03:36

Message withdrawn at poster's request.

ilovemydogandmrobama Sat 13-Jun-09 14:06:05

It was a high end burger place, not that this should make any difference, but I did ask for a burger patty only, nothing else and said that DS was dairy allergic. Nothing with dairy please. She nodded. I asked her if she understood (English was not her first language). She said, 'no dairy...'

It rocked up with melted cheese and the waiter puts it right in front of DS who at 15 months, just grabs. It was a split second, but he didn't touch it.

Massive panic.

Think I will complain.

OrmIrian Sat 13-Jun-09 14:08:04

Oh well. I think you should then.

silverfrog Sat 13-Jun-09 14:12:09

definitely complain.

dh is dairy allergic, and the dds are gluten and dairy intolerant.

it is impossible to get a meal when out that any of them can eat.

we spell it all out ("dairy means cheese, milk, butter, etc and gluten means wheat oat, barley and rye NOT just wheat")

and still food arrives in a white sauce, or vegetables with butter melting merrily on top ("oh, it's just alittle bit, i can take it off")

makes us all angry

our solution now is to take food along for dh and the dds, and so the restaurant only gets the rpoceeds of my meal (and if anyone complains, we usually test them out on what they would serve us, and point out their errors...), but it is not always practical to do so.

psychomum5 Sat 13-Jun-09 14:13:25



this is not on, and she clearly has not been trained properly.

that said, many many people have no idea that butter and cream and cheese come under the no dairy window. to most people, no dairy seems to mean no milk, or no eggs hmm (and eggs I can have!).

CMOTdibbler Sat 13-Jun-09 14:17:48

Some places are fantastic (Wagamama gets a big up from me for their very pro active allergy policy - a guy in the Heathrow one actually corrected me the other week when I forgot to specify no pickles for my gf dish), and some are useless.

I ask exactly what is in something if I am unsure, and will stick with boring food if I can't get a good answer. If I have any choice in the matter, I refuse to go anywhere that can't cater for me

If something turns up with croutons for example when I have specified none, I keep the offending dish until a suitable one turns up. I have had a salad with croutons just picked off before.

StealthPolarBear Sat 13-Jun-09 14:18:42

lol at dairy eggs - can just imagine the look on that cow's face

Saltire Sat 13-Jun-09 14:19:48

SFIL is severely allergic to peas. he always has to say "no peas on mine, not even a drop, not even the same spoon being used becasue i will get very ill and could possibly die and my wife would sue you"

ilovemydogandmrobama Sat 13-Jun-09 14:20:16

Good point Kerry and Silver. I need to specify the ingredients individually.

It was just such a lovely day, and thought it would be a nice treat for the kids as we hardly ever eat out, as I'm so paranoid about DS...

Blondeshavemorefun Sat 13-Jun-09 14:20:51

i would def complain

techinally your ds could have been seriously ill or even died

junglist1 Sat 13-Jun-09 14:25:36

I hate thickos I really do. I hate cheese (not allergic) yet most of the time there it is on my burger, like these people are robots or something. Complain, this could have had very serious consequences.

silverfrog Sat 13-Jun-09 14:27:10

you could try using something like this, which at least means the message is getting to the person cooking the food, not just the person taking the order (who may forget)

psychomum5 Sat 13-Jun-09 14:31:17

I think you need to get into the habit of explaining it as tho they are 5yrs really precise, and even ask to see the chef, or ask to see the ingredients list on the food you are having.

and once you find somewhere fabulous, who understand you without needing to be explained to as tho they are 5, go back.....recommend them, use them a lot.....they are wonderful

in fact, there is a wonderful wonderful place in boscombe that does gluten-free, vegan, dairy-free, nut-free food along with 'normal food', and they are fantastic and very very tasty.

I go there now just for the special blueberry pancakes with soya cream.......<<dreams of them as I type>>

FairLadyRantALot Sat 13-Jun-09 14:47:02

OP that is terrible and YANBU what so ever...
defintely complain...
but yeah, next time make be very explicit, because, as people said, not everyone seems to understand that butter, dairy...why they don't, well, that is a different topic, eh)...

junglist...trying to work out why you would always get cheese on your are not ordering cheese burgers, are you grin...I mean, surely that is the only time one gets cheese on their burger...but than, I am no experts, as I don't really "do" Burgers, lol

junglist1 Sat 13-Jun-09 14:53:46

I also keep getting chicken burgers with mayo on when I've said just lettuce!!! Is there a conspiracy going on or what?

ilovemydogandmrobama Sat 13-Jun-09 15:03:12

Perfect Silverfrog! What a brilliant idea! Have ordered some.

Good advice Psycho smile There is this fab Thali restaurant that I drag the kids to. Very hippy, birkenstock, experimental hair styles, and they don't mind DS throwing food, but DD (2.5) said, 'please mom, no more lentils...' grin

brimfull Sat 13-Jun-09 15:16:41

Reminds me of the time on a flight with ds who has nut allergy.
They obviously misunderstood that he couln't have nuts with give the child a WHOLE FUCKING BOWL OF NUTS FFS!

Plonked down right on his tray a massive bowl of mixed was so shocking it was almost laughable.

HecatesTwopenceworth Sat 13-Jun-09 15:50:35

Reminds me of my dad. Went to McDs (so I suppose deserves everything he got wink ) ordered a quarter pounder with no cheese or pickle (cheese gives him migraine and he hates pickle).

Got it, it had cheese and pickle on it.

Long time ago now to remember the exact sequence, but there followed an award winning farce of the presenting of burgers in every combination of cheese, pickle, no cheese, no pickle that you can think of and finally ended with him yelling "WHAT PART OF NO CHEESE OR PICKLE DO YOU NOT UNDERSTAND" and speculating about the brain power that led them to be working in McDs in the first place shock

Finally he got his quarter pounder with no cheese or pickle, but I bet my last rolo they wiped a huge dollop of snot into the middle of it! grin

junglist1 Sat 13-Jun-09 16:26:05

I've had the combination thing too! The worst is getting NO lettuce when I've asked for ONLY lettuce. WHY OH WHY????

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