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to think about putting in a compliant about this tesco till assistant?

(139 Posts)
SillyDaisy Sun 07-Jun-09 14:43:14

this am went to tescos to do the shop after taking dd 2 years old for a swim.

anyway, at the end of the shop we had a couple of bits in our trolley we didn't want.
things dd haad gone grrrrrr for on the way round.

some intg bubble bath and something else.

i put the ITNG bubble bath on the end of the checkout and the checkout woman said don't you want that, i said no we don't.
so she said pass it to me then.
fair enough.
then when i had unloaded the whole trolley.
we found something else.
ITNG spaggetti or something.
so i handed to her and said we don't want this either.

so she said yes i better take it, as we don't want someone to say is this your shopping.
i AGREED with her saying yes and we don't want someone else to buy it by mistake.
then i said very nicely it is quite difficult when your shopping though as even when you go up the toileteries aisle theres stuff aimed at children ITNG etc.
(wasn't having a go at all, just trying to explain really why we had a couple of things i didn't want to buy)

she turned round and goes well you know what the answer is then just say no.
i replied ah shes not even two get she doesn't really understand no and reasoning.
[thinking that was the end of it]
then she replied well mine never used to get away with it!
i said well thats fair enough when there older and can understand and you can reason with them.
{again thinking that was the end of it]
then she said they still want it when they are older!
actually trying to have a row with me when i'm doing the shopping with my two year old.

by this point i feel like snapping back and saying well we can't all be as marvellous as you can we, know wonder you have reached the dizzy heights of checkout assistaant.
well done.
but i refrain stay calm and say again
well that's fair enough when there old enough to understand.
refusing to get into a row with her.

then she caarries on zapping the items, i can tell she's pissed off.
the she starts looking at my shopping
and picks up, some organics toddler biscuits, pulls a sneer and goes, errr what are these!?
i reply they are just biscuits, they just don't have salt etc in them
she goes errrr never had anything like that in my day
pulling a right face.

tbh this is not the sort of hassle i need when i go shopping with a toddler.

hercules1 Sun 07-Jun-09 14:45:55

Yanbu to be annoyed but not worthy of a complaint.

MrsMattie Sun 07-Jun-09 14:47:20

I've had this before. Ancient old crone on the checkout in Sainsbury's giving me a lecture abut 'spoiling my DS' as I'd bought him a croissant and was letting him eat it sitting down on the bench by the checkout while I paid.

'Mine didn't need bribing to be good' she actually had the cheek to say!

'It's not a bribe. he has been a very good boy and it was a treat for helping me so nicely.'

'Rod for your own back' says crone.

Felt like telling her that if I had a rod I might use it on her at that very moment, and to just bleep the products through and hush up, there's a good love.

TheCrackFox Sun 07-Jun-09 14:48:39

" this point i feel like snapping back and saying well we can't all be as marvellous as you can we, know wonder you have reached the dizzy heights of checkout assistaant."

I dion't think that is very nice actually.

misdee Sun 07-Jun-09 14:48:49

wewll she has a point...

but not worthy of a complaint imo.

missismac Sun 07-Jun-09 14:48:53

Ignore her, it's a lovely Sunday & she's working in Tesco. You're swimming with your baby and going home for lunch. You can afford to shrug off her bad mood, she's out of order no doubt, but don't let her spoil your day.

Don't complain - think of all the good karma points you'll earn by letting it go - the cosmos will owe you one!

wotulookinat Sun 07-Jun-09 14:49:34

I would complain, TBH. Well done for managing the shopping with a 2 year old! You don't need criticism from someone about how you do it.

misdee Sun 07-Jun-09 14:49:42

i loved being a checkout assistant. it could be fun

wotulookinat Sun 07-Jun-09 14:50:03

(and I use bribery, much to DH's disgust)

hester Sun 07-Jun-09 14:51:49

Very, very annoying, but let it go. Life's too short!

lilymolly Sun 07-Jun-09 14:54:21

Agree that you CAN say no to a 2 year old, but it was nothing to do with her, so she should have shut up.

YABU to complain about her, as its her lively hood at stake.

If it was Me I would have told her to mind her own business grin, but I am rather outspoken forthright wink

SerendipitousHarlot Sun 07-Jun-09 14:55:17

Erm, whether you're BU or not, I don't see any need for the 'dizzy heights of a checkout assistant' remark, frankly. What is it that you do?

SillyDaisy Sun 07-Jun-09 14:59:17

wasn't a remark was a thought of what i'd like to say.
instead i just tried to be calm refusing to get into a row with her.

BitOfFun Sun 07-Jun-09 15:01:03

Hmm, that remark does make it sound like you could have been coming across as snotty to her- people can pick up on your attitude to them even if you don't say the words out loud. It sounds like you were both needling each other, and you are in a position of power over her by being able to complain and jeopardize her job, which would be rather unfair tbh.

SillyDaisy Sun 07-Jun-09 15:02:46

i can assure you i was not snotty with her in the least.

MrsMattie Sun 07-Jun-09 15:03:40

Why is it unfair to complain about someone in a customer facing job being rude? hmm

SerendipitousHarlot Sun 07-Jun-09 15:04:33

Just because you didn't say it, you thought it though, right? So your attitude is that you're better than her - she would pick up on that.

I can understand why she annoyed you. But thinking that you're better than people ain't going to get you anywhere.

BitOfFun Sun 07-Jun-09 15:06:52

It isn't unfair to complain about poor customer service, but it's unfair to complain if you were both just being a bit snippy with each other. It's not like the woman shat in her trolley.

JackBauer Sun 07-Jun-09 15:07:40

Yes but even if you didn't say it you were thinking it, which is really snobby.Nothing wrong with being a checkout assistant. You were just pissed off as she was questioning your parenting (which yes, is not nice, but then at least she wasn't being a snob).
YABU to complain, just let it go.

SerendipitousHarlot Sun 07-Jun-09 15:08:03

*It's not like the woman shat in her trolley* grin

misdee Sun 07-Jun-09 15:08:06

she was probably, badly, trying to have a conversation with you.

SerendipitousHarlot Sun 07-Jun-09 15:09:58

How very dare she, misdee? Talk about getting ideas above your station! wink

Quattrocento Sun 07-Jun-09 15:12:02

Okay Daisy

So what is it that you do that makes you better than a checkout assistant?

<warning, nothing much short of being Mother Teresa is going to justify your attitude here>

JackBauer Sun 07-Jun-09 15:12:23

[grin[ Bof.
So has a checkout assistant shat in your trolley then? <wonders if that is a euphemism>

Agree with misdee

JackBauer Sun 07-Jun-09 15:14:04

On another point, do you know how irritating it is do have to go round putting back all the shopping people didn't want?
If you don't want to pay for it, don't put it in the trolley!
(exceptions made for things DC's sneak in when you aren't looking)

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