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to expect my DS's feet to be measured correctly and not be a size smaller two weeks later

(9 Posts)
shivster1980 Fri 05-Jun-09 10:28:08

My DS got some doodles about 6 weeks ago in our town centre shop and was measured an 8H.

When down at my Mum's in Portsmouth she said that as he had worn his 'best' shoes to death (tongue hanging off them, holes in the toes - thanks to the mini micro scooter!) she would buy him some new proper shoes.

We went into Clarks in Portsmouth and he was measured a 9G. I was a bit supprised just because the looked so huge!! However prepared to accept that I am not the expert. The fitter was very defensive when I made a jokey comment along the lines of "Is he really?! We wont be able to afford to give him shoes if he doesn't stop growing soon!" wink She said "I have measured him he is definately a 9!" So I took her word for it and my pensioner mother kindly stumped up £30 for a pair of shoes.

Yesterday while out scooting he braked with his foot and took the rubber toes of his Doodles so we took him to Mothercare Clarks concession and just to compare had him measured. The lady said "How long have you had these ones?" (Doodles) and I said "Six weeks" The response then was "He hasn't really changed size he is an 8H and there is alot of room still in them" shock So we bought a replacement pair in the same size and toddled off home. I am seriously pissed off with Clarks and particularly the Portsmouth branch!!!

So... AIBU to expect that my DS's feet are measured correctly?
AIBU to be angry if it's the company policy to move them up a size in order to sell a pair of shoes?
AIBU to feel that my Mum was conned out of £30?

As it happens we will just keep having him measured regularly and as long as he doesn't skip a size they should be fine to keep for the future, so that Mum's money is not wasted (she hasn't kept the receipt or box).

mankyscotslass Fri 05-Jun-09 10:34:34

Never go to clarkes. EVER

Try to find a good independent store.

Clarkes told me 18mths ago my DD was a 10f.

She wasn't. I could see the shoes they tried to put on her were massive.

She has only now gone into a 10e. angry

notsoteenagemum Fri 05-Jun-09 10:35:14

There can be huge differences between stores and also depending on whether they rely on the machine or use the hand held measurer.

I took dd to an outlet store where she was measured 12.5f but they had no shoes, I took her to my favoured clarks where she measured 1E.

I don't think you can rely on the staff alone tbh especially if you shop on a weekend. I always have a good old check myself, if the fitter is confident they should have no problem with you doing this.

notsoteenagemum Fri 05-Jun-09 10:37:43

Intrestingly my trusted shop is clarkes, not my local one though. I have two independants one is rubbish and the other one tries to sell you the most expensive pair every time.

shivster1980 Fri 05-Jun-09 11:14:11

Thanks for the replys. My problem is my bark is far worse than my bite and even though I was suspicious I didn't check myself until we were home blush. Serves me right. I trust my local ones but I am moving in less than two weeks so I will have to try somewhere else in a few months... and be less feeble.

loobeylou Fri 05-Jun-09 14:25:57

just a technical point, but never get your kids feet measured early in the morning, as their feet do change shape and size throughout the day

also I would have glued the toes back on the doodles with superglue, not bought new ones LOL

SoupDragon Fri 05-Jun-09 14:27:47

Take them back and they will refund/exchange.

SoupDragon Fri 05-Jun-09 14:28:27

I've had a refund using my credit card statement as proof of purchase.

shivster1980 Fri 05-Jun-09 16:40:42

loobeylou - thanks for the measuring tip. Also I should have been clearer the toe wasn't hanging off he had sanded it down to his sock using the pavement shockso there was nothing to glue on! He will not be scooting in Doodles in future! grin

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