Had a prescribtion for dd2 3 weeks ago. I took inot ASDA, and they had some of what i needed, but one thing they didnt. They said it would be ordered and be in within 3 days and someone would call once it came in.
One week later, no call. I go in to be told it was a "Special order" and these take 7 days. When had it been order i asked? Today!! came the reply. The phamasist explained that they had to order 6 bottles as its not possible to buy just one. thats why it took so long they had to wait for someone to agree it. Told someone would call me when it came in.
I went in today to get dd2 other prescribtion and asked again about my order as it had now been 3, yes 3 weeks!! to be told, nope not there, has never been ordered as its not cost effective to them to order 6 bottles and someone should have called me!! they rang my GP while there to ask if he will write script for 6 bottles, answer was no!! So 3 weeks later no meds for dd2 and now have to go back to doctors to pick up another script as ASDA had written all over mine
Do i complain to ASDA, go to papers or is there someone else that i should tell. BTW DD2 is 13months!
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AIBU?
to think that this is terrible behaviour on ASDA's part!!
18 replies
lisad123 · 31/10/2008 20:38
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