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To consider complaining or should i just leave it?

(10 Posts)
TheHedgeWitch Tue 14-Oct-08 15:38:24

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Tortington Tue 14-Oct-08 15:39:36

if its a health and safety iussue which they are not following correctly

sue them

Notbig Tue 14-Oct-08 15:41:02

Complain. That way hopefully no other kid will have to go through the same experience.

WigWamBam Tue 14-Oct-08 15:41:31

You should have complained there and then, in order to give them the chance to put things right and make sure that another child wasn't trapped.

Complaining now seems a bit like shutting the stable door after the horse has bolted.

wotulookinat Tue 14-Oct-08 15:43:49

At least he wasn't injured.
Maybe you could give them a ring and explain what happened.

combustiblelemon Tue 14-Oct-08 16:01:44

How awful. I hope you and your DS are ok now. I would have a quiet evening, and tomorrow write a letter detailing what happened and why. I'd send one copy to the soft play centre and another to the HQ of Wacky Warehouse- there must be a website which should have an address.

They're obviously aware of what happened, so I think WigwamBam is being unfair. The important thing is to make sure that this doesn't happen to another child. A letter is more likely to make the management take notice, and tighten up on health and safety, than a phonecall to a duty-manager who has no real power to change anything.

TheHedgeWitch Tue 14-Oct-08 16:48:48

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hana Tue 14-Oct-08 16:54:15

but what would you be suing for?
understand about complaining - all fine -
glad your ds is fine and you too

TheHedgeWitch Tue 14-Oct-08 18:04:05

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hana Tue 14-Oct-08 21:43:28

(was for custardo - or maybe she was bit tongue in cheek?)

I know you didn't say anything about suing

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