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have complained to pizza hut and heard nothing back

(15 Posts)
tegan Thu 18-Sep-08 06:20:19

We went to pizza hut last saturday and after waiting 15 mins to be seated waited another 20 mins then asked if someone could take our order, then waited another 20 mins and decided to walk out as 4 families who arrived after us had already ordered and received drinks.

I then came home and emailed head office but have heard nothing.

Could they not just send an appology or is it really that difficult.

gingernutlover Thu 18-Sep-08 07:16:27

it seems you may wait a while grin sounds like thats their style

hope you get an apology though, maybe worth writing/phoning the manager at the actual branch

lulumama Thu 18-Sep-08 10:32:29

Maple baked beans:

250g dried haricot beans
3 tbsp sunflower oil
2 x finely chopped onions
50 ml maple syrup
3 tbsp tomato paste
800 g ( 2 tins) chopped toms
3 tbsp brown sugar
150 ml veg stock
salt to taste

soak beans overnight, drain rinse, add fresh water and boil for one hour until soft and tender

in a casserole dish, fry onions until golden and soft . Stir in tomatos, beans and all other ingredients.

cover and put in oven at 140 degrees for around 3 hours.

<<recipe was on back of the packet of beans , from asda!>>

i only used one onion and i used half syrup a nd half honey

Lentil dahl, mrsruffalo's recipe

Fry onions until soft
Add garlic, turmeric and a little cumin
Add red lentils
Add water
Simmer until done
Add coriander (optional)
I serve it for the children like this and for adults I then melt a little butter/oil in a pan, add garam masala and hot chilli powder

hth x

lulumama Thu 18-Sep-08 10:33:01

sorry !! totally wrong thread !! grin blush

suzywong Thu 18-Sep-08 10:35:21

pizza huts are run by 16 year olds who give not a fig
just badmouth them at every opportunity, this being a good start
name and shame the exact branch

lulamama, you are SUCH an attention seeker!

ChopsTheDuck Thu 18-Sep-08 10:35:25

it's probably been passed to the local manager.

WorzselMummage Thu 18-Sep-08 10:42:11

we complained to pizza hut last week about a home delivery order which arrived an hour late and stone cold. We got a £10 voucher yesteday though the post with an appology.

You should get on the phone and rant a bit more

saffy202 Thu 18-Sep-08 10:56:43

We once waited nearly an hour for our order and after we complained nicely we got 50% knocked off Another time we went and they had computer problems and ended up having to shut the restaurant whilst we were still in eating and they didn't charge us at all.

2beornot2be Thu 18-Sep-08 11:22:11

You will never hear back from them had the same problem was told to contact head office they never got back to me Wankers

cupsoftea Thu 18-Sep-08 11:24:11

Watch the restaurant last night & was surprised how long people would wait - good on your for leaving & complaining.

FioFio Thu 18-Sep-08 11:25:47

Message withdrawn

suzywong Thu 18-Sep-08 11:27:46

an official complaint about you shock
was it because you shouted at a warty nose-picker rifling through the pick and mix?

FioFio Thu 18-Sep-08 11:29:42

Message withdrawn

suzywong Thu 18-Sep-08 13:56:18

oh dear God I would have paid money to see that!

lovecat Thu 18-Sep-08 14:24:13

pmsl lulumama - I thought you were suggesting the OP could have cooked herself some beans in the time it took to wait to be served at Pizza Hut!

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