The content of the note says it all. He gulped so mych air in his screaming that he STILL has wind.
"I am writing to complain about a ludicrous situation I found myself in at your Stanway Colchester store today. I asked the restaurant to fill a container with hot water so my baby's bottle could be heated. My baby, who is 5 weeks old, was screaming. I was told that they could not give me water due to health and safety law (!) and they would heat the bottle for me. Are you seriously expecting customers with children who find themselves in this position to be willing to allow a spotty nineteen year old boy to judge when a baby's milk is warm enough? In the event, the milk was overheated and my son continued to scream for a further ten minutes causing great distress to me and to him. This is totally unacceptable and I suggest you review your policy to allow mothers to have hot water and therefore judge for themselves when milk has been adequately heated. After all, I could have asked for a pot of tea with the tea bag on the side and used that hot water to heat the bottle. I also find it incredulous that health and safety "law" is given as the reason - it is quite clearly policy. Unless, you can point out where on the statute books this particular law is - "thou shalt not allow people to have jugs of hot water in case, in their infinite cretindom, they burn themselves."
Thank you for your consideration."
Please or to access all these features
Please
or
to access all these features
AIBU?
To send this missive to Sainsburys...
108 replies
DonutMum · 17/08/2008 16:29
OP posts:
MaloryDontDiveItsShallow ·
17/08/2008 16:41
This reply has been deleted
Message withdrawn at poster's request.
MaloryDontDiveItsShallow ·
17/08/2008 16:47
This reply has been deleted
Message withdrawn at poster's request.
Don’t want to miss threads like this?
Weekly
Sign up to our weekly round up and get all the best threads sent straight to your inbox!
Log in to update your newsletter preferences.
You've subscribed!
smallwhitecat ·
17/08/2008 17:09
This reply has been deleted
Message withdrawn
Please create an account
To comment on this thread you need to create a Mumsnet account.