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to be annoyed about our car keys

(40 Posts)
busymum1 Thu 14-Aug-08 18:41:19

We bought our ford galaxy 15mth ago it only had one key and we did not think anything of it. My dp lost the key last week and we now have to pay £510 to have new keys plus get the car towed to the garage. We have tried loads of mechanics and locksmiths and some say there is a keycode in the car or under the bonnet etc and others say there is not I am about to take my driving test so need the car to practise and don't know what to believe but we just don't have that sort of money apparently our car is modelled on a volkswagen sharran but volkswagen can't help either

frazzledbutcalm Thu 14-Aug-08 18:44:50

We have a ford galaxy, ours came with original central locking fob and spare ordinary key. Dh keeps telling me if we lose keys we are in big trouble as its v expensive to replace. He also says somethin about keycode but i switch off really blush. I think that price could be right. shock

FourArms Thu 14-Aug-08 18:45:40

We had to pay around the £200 mark to get new keys for our Renault Laguna after they slowly broke (note to self, do not let 2 yr old play with them ever again). I think most car keys are security coded etc these days so you're trapped with using the dealer to help with new keys.

nancy75 Thu 14-Aug-08 18:46:03

my brother says lots of cars have coded or chipped keys, and they have to put the new key in the car and programme it , so not as easy as just getting new one cut.

nappyaddict Thu 14-Aug-08 18:46:07

yep i lost mine and have to fork out £140 for a new one which i cannot afford at the minute. someone has something to me about a key code being in the service book but we bought it second hand and never got given a service book.

busymum1 Thu 14-Aug-08 18:48:51

same here key code in owners manual but apparently is not the key code think it must be for the radio or something

nappyaddict Thu 14-Aug-08 18:51:28

btw is it not covered on your car insurance? mine is but the excess is £150 so not worth it.

busymum1 Thu 14-Aug-08 18:55:10

no nor house insurance don't understand why £150 would be better than £510

busymum1 Thu 14-Aug-08 18:55:13

no nor house insurance don't understand why £150 would be better than £510

nappyaddict Thu 14-Aug-08 18:58:30

might there be something on the vehicle identification sticker thingy? we have on by the driver's door. i think it's called the right-hand central pillar.

busymum1 Thu 14-Aug-08 19:16:03


busymum1 Thu 14-Aug-08 19:17:39


staranise Thu 14-Aug-08 19:17:52

you poor thing! check on eBay etc or the internet in general - you can often get ordinary ones that don't do central locking but are much much cheaper and would do in the short term. £500+ sounds expensive, we were quoted £200-300 for our Renault Scenic.

nappyaddict Thu 14-Aug-08 19:26:29

staranise - i have a renault scenic too. it was just by googling that i found out about the vehicle identification sticker thingy. is there not a code on there that could help me.

TheHedgeWitch Thu 14-Aug-08 19:30:31

Message withdrawn

busymum1 Thu 14-Aug-08 19:41:22

code is not for key anyone else got any ideas please?

busymum1 Thu 14-Aug-08 21:09:18


staranise Thu 14-Aug-08 21:28:59

Our code is in the book I think though we were also told that it's on the wondow I think as well. TBH, i'm not very sure as we haven't followed it up yet - jsut hope we don't lose our one car key again... (last time it got handed into the police thank goodness!). Sorry not to be of more help...

itsMYmummy Thu 14-Aug-08 21:40:22

Exactly the same thing happened to my DH last month. We went to a Vauxhall dealership and they quoted us an astronomical amount plus around £150 min to tow the car about 1 mile to the dealership. In the end we found a company of autolocksmiths who come to your address, supply a new key and reprogramme your car to accept the key. They do need a security code which we found within our owners manual, if you can't locate this then they will have to apply to volkswagen for this, and i'm not sure if there is an extra charge. We were charged £190 inc VAT for this service, and I was notified by the dealership that this kind of service does'nt exist! wink

busymum1 Thu 14-Aug-08 22:07:53


NotAnOtter Thu 14-Aug-08 22:09:01

same happened us lost 2 vw keys £300 later

pgwithnumber3 Thu 14-Aug-08 22:21:24

Is this a quote from Ford for £510 busymum?

DH is a car engineer and has knowledge of lost keys etc but has NEVER heard of a quote for £510.

He is racking his brains as to what you can do.

pgwithnumber3 Thu 14-Aug-08 22:22:45

Have you looked for the keycode in any of the places the mechanics/locksmiths have mentioned? Is it the newer model Galaxy?

desperatehousewifetoo Thu 14-Aug-08 22:32:37

Is this any help? Have just searched auto locksmiths.


redclover79 Thu 14-Aug-08 22:58:49

dp is a ford tech, at his dealership they charge £80 plus vat to program the keys but you'd need to buy them first, he reckons £150 inc keys. You have to go via a dealership as they have to request a new code from the module on the car (basically plug a computer into your car). Could you borrow a car to practice for your test?

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