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Bugaboo Rant

(28 Posts)
Nocca Tue 29-Apr-08 20:29:25

Message withdrawn at poster's request.

hatrick Tue 29-Apr-08 20:32:08

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Nocca Tue 29-Apr-08 20:35:47

Message withdrawn at poster's request.

pinkyminky Tue 29-Apr-08 20:36:53

Agree with Hatrick- this is amazing Mothercare customer service at work. Bugaboo aftersales is normally fab, even if warranty out.

hatrick Tue 29-Apr-08 20:37:34

Message withdrawn

ButterflyMcQueen Tue 29-Apr-08 20:39:25

i emalied bugaboo about an issue - even though cameleon was ebay purchase- they were great! i would go direct you need chassis number and you are away

Nocca Tue 29-Apr-08 20:45:02

Message withdrawn at poster's request.

carrielou2007 Tue 29-Apr-08 20:49:28

Sorry to say 6-8 weeks is the standard Bugaboo time, you would be better off looking on internet or ebay shops for someone who has one in stock, there is a really good ebay seller mcrae3919 or two left feet who have lots of stuff in stock.

Nocca Tue 29-Apr-08 21:04:28

Message withdrawn at poster's request.

HarrietTheSpy Tue 29-Apr-08 22:14:36

Are you in London? Daisy Chain on the Kings Road got parts for our Bugaboo really quickly (not 6-8 wks). Might depend what it is though. Not even sure they charged us...they were v. sympatico.

helenhismadwife Wed 30-Apr-08 12:35:47

have you tried ringing bugaboo, I found them very helpful on the phone tell them what mothercare have said and that you feel this is unaceptable I can try and find a phone number for you if you need it. why is it not under warranty?

PhoenixCymru Wed 30-Apr-08 19:38:28

so you rant about mothercare when you didn't have the courtesy to buy there in the first place? hmm

Nocca Fri 02-May-08 16:34:15

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Nocca Fri 02-May-08 21:28:10

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CarGirl Fri 02-May-08 21:33:18

get a lascal 3g maxi board work on the bugaboo fantastically IME.

However it does sound like the wheel should be covered under warranty.

Pinkjenny Fri 02-May-08 21:37:36

Bugaboo CS are fab - their contact number is on their website.

helenhismadwife Sat 03-May-08 23:29:05

well I was suprised that the fleeces were covered by the two year warranty mine had faded on the hood and I rang them and got a replacement free of charge. I would ring Bugaboo direct they are very helpful unfortunately they are crap at answering emails

lisad123 Sat 03-May-08 23:31:53

I would call bugaboo if I were you. They were so helpful with a brake part, sent it out within 4 days.

scottishmummy Sat 03-May-08 23:44:03

VSlow but helpful they replaced my fleece hood when it went wrinkly after being washed

slinkiemalinki Sun 04-May-08 20:17:04

I contacted them in view of giving my BC an overhaul in time for new bubs and they gave me the details for some megastore - Babyworld in Fulham - that they said is generally in stock with parts. Babyworld
239 Munster rd
Fulham, London
Tel. +44 207 386 1904
For what it's worth I got a quick reply from them - 10 hours I think it took.

justjules Sun 04-May-08 20:21:02

check e bay if you are stuck,

i just searched and 13 are avalible smile

justjules Sun 04-May-08 20:27:27

and at the bottom of the search there is a seat that attaches to the board for your toddler to sit on,

44 new, search the word REVELO smile

Nocca Mon 05-May-08 21:00:47

Message withdrawn at poster's request.

Nocca Mon 05-May-08 21:05:56

Message withdrawn at poster's request.

justjules Mon 05-May-08 23:30:28

seat does look cool though,

yes i was looking at 2nd hand, in good condition, seats (ones with 2 wheels)


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