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AIBU?

To be shocked by hygiene in a luxury resort

226 replies

smoocakes6 · 19/09/2021 21:11

Hi. First time poster, so please go easy on me.
My 16 DD recently got a job housekeeping at a luxury golf hotel . She's 4 weekends in and has really had baptism of fire. Mostly vomit. , used condoms left on the side, dirty nappies left on the side, urine in the sink and bath. Friday night there was a wedding and 7 out of 50 rooms had vomit. What is wrong with people ? She doesn't have to clear it up because she's a minor . But she's a little traumatised by the state and smells she's had to deal with . On discussion, but they are told to use the old (used) pillowcase to dust the sides and the mirrors & to rinse the coffee cups with their hands in the sink, no fairy liquid , no sterilisation. 🤷‍♀️ no bleach is used in the bathroom and no anti viral spray around the room . Today she tested posted on lateral flow and awaiting PCR . I'm really shocked by these standards , from both management and guests ! Ffs dirty fxxkers !

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Ozanj · 19/09/2021 21:14

You should name and shame them. It’s disgusting.

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AmandaHoldensLips · 19/09/2021 21:26

Luxury resort? Really? Please tell us where this awful place is.

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evilharpy · 19/09/2021 21:29

Does it have the initials CM?

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RockingMyFiftiesNot · 19/09/2021 21:32

Just because people can afford to spend a lot of money, doesn't mean they have class. Not sure you can blame the resort.

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Brollywasntneededafterall · 19/09/2021 21:32

I turned down a job offer in a top city boutique hotel due to their hygiene standards. Drying room crockery with used towels and drying shower cubicles etc with them also.
Grim.

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Spidersinmyhair · 19/09/2021 21:33

Oh no. This is the sort of thing you can't un-read. Whenever I go to a hotel and touch a surface I'm gonna be thinking about someone's mouth/breath particles from the used pillowcases that has been used to dust them.

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AllTheCakes · 19/09/2021 21:34

This is why you should never drink hotel room tea and coffee. Or touch the remote for that matter Sad

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RogueV · 19/09/2021 21:34

Grim!

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SausagePourHomme · 19/09/2021 21:34

The cups thing does not surprise me whatsoever and is why I always take my own cup with me when travelling. I wish they just wouldn't have cups in the room, its manky.

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Bellyups · 19/09/2021 21:35

Disgusting Envy (not envy)

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smoocakes6 · 19/09/2021 21:36

Apart of me wants to report them . But I don't know where to do that ? They have all the sings to say they are taking COVID seriously , but ffs can't the crockery go through the dishwasher and each attendant have a duster. It's so fxxking basic . But I'm also shocked about how common it is to find an adult has drunk themselves into oblivion and messed everywhere and then just check
Out with no effort of cleaning up 😥

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TheFairyCaravan · 19/09/2021 21:37

This is why I always take anti bacterial wipes, mugs and a travel kettle when we go away.

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Longdistance · 19/09/2021 21:37

What are you on about a ‘luxury resort?’ It’s standard for any hotel, surely? Especially if they have weddings.

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ConstantlySeekingHappiness · 19/09/2021 21:38

I’ve worked in hotels - 4 and 5 star - and this doesn’t surprise me in the slightest.

Hotels rooms are never cleaned properly - just tidied up.

I’ve learnt never to use cups, glasses, kettles, etc in any hotel room. Bathrooms are just wiped down, not cleaned.

5 star doesn’t in any way guarantee cleanliness or hygiene unfortunately

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mrsed1987 · 19/09/2021 21:45

I worked in a hotel chain begining with H when I was 16 (about 19 years ago) and that's pretty much how I was told to clean the rooms 🤢

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WhatsTheEffingPoint · 19/09/2021 21:47

Try cleaning a campsite.....the stuff I have found, toilets not flushed, shit outside the toilets, shit in the showers, kids pissing over the toilet tissue holders. Toilets left in a state even though brushes and bleach are available.
People are just dirty messy bastards when they think there is someone else to clear up after them.

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Bootikin · 19/09/2021 21:52

Horrible! Years ago I was staying in an expensive hotel in Malaysia. I became ill (no wonder) and had to spend 24 hrs in bed (in between getting up to throw up in the loo) whilst feebly trying to rehydrate with bottled water.

At one point the poor staff had to clean the room. They couldn’t change sheets (I was too ill to get up) but I watched them give all the cups / glasses in the room a VERY cursory wipe with a revolting filthy rag and re-sheath the cups in re-used old plastic covers.

I was 24 and it was such a learning experience. Just repulsive.

Since then I boil the kettle in the hotel room after checking it carefully and sterilise all the things in the room that I’ll be drinking from.

Not been ill since when travelling thankfully.

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dearmrpresident · 19/09/2021 21:55

I assume every hotel operates like this to be honest.

YABU to say your daughter is traumatised by the smells Grin

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Blueskythinking123 · 19/09/2021 22:00

My DD also worked the summer as a house keeper in a very well known golf hotel. The cleaning standards and state of rooms were the same.

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myheartskippedabeat · 19/09/2021 22:02

Tell your daughter to hand her notice in

Then report them

Why on earth would you want her working there?

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Babymamamama · 19/09/2021 22:03

Aw does she really have to work there? I know it’s good for kids to learn responsibility earn money etc but that sounds horrible.

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SallyOMalley · 19/09/2021 22:06

Looks like things haven't changed much since I was chambermaiding when I was in my teens - and that was 30 years ago.

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makingmyway10 · 19/09/2021 22:09

@evilharpy Grin my thoughts exactly! It’s terrible!

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Clymene · 19/09/2021 22:09

@SallyOMalley

Looks like things haven't changed much since I was chambermaiding when I was in my teens - and that was 30 years ago.

I was going to say the same thing. I worked in a 5 star hotel. It was a bit of a eye opener when I was a teenager
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Frankola · 19/09/2021 22:11

I had a friend who had a similar job in a luxury hotel and it was exactly the same.

It doesn't matter what star rating the hotel is. It's all the same thing no matter where it is.

Some people behave in the most disgusting ways in hotels and they have no respect for the place because it doesn't belong to them.

But the cleaning is also the same. Quick rinses of cups and wipe downs with old pillow cases. She bleached the toilets though!

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