Just interested to see if this is the same in other places. We have 3 local Co-ops and in every one, the service is so slow! I find it quite amusing and usually just use the self service so not bothered by it, but my partner and a few friends get driven up the wall with it. There is actually a well known joke between locals that you go in a youngster and come out an OAP it's so slow! Is the Co-op like this anywhere else, or is it just my sleepy little town? YANBU - yes its slow and drives me mad, YABU - no its not slow at all.
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sherlockhomeless ·
12/06/2021 09:34
The co op in our village is useless. The most recent thing was the card machine was broken on one of the 2 tills but the guy behind the till didnt tell me til he'd already scanned all my shopping so I had to go outside to get cash, came back in and the same guy took payment and said 'card machine works on the other til ' 
Faranth ·
12/06/2021 09:38
Oh dear god, yes. We have 2 and there's never anyone on the tills in the big one. You have to decide whether to stand there like a lemon waiting for someone to notice, or do a trawl round the shop hoping to find staff, who are usually all having a chat in a random corner somewhere.
The small one, used to have a particular lady on the till all the time who was sooooo sloooow. She'd say hello, and ask all sorts of questions about your day, inside leg measurement etc. All before she started scanning. Then when you paid she'd take the money and spend ages talking at you before she'd get your change. If you tried to pay with card she'd talk at you before telling the card machine to wake up. Meanwhile the queue would be to the back of the shop and growing. Once you escaped with your pint of milk she'd start the same with the next person. People would leave their shopping abandoned and all sorts.
When they put in the self service tills it was amazing. You could actually buy a sandwich without it literally taking your whole lunch break. She'd try and get people to come to her at the till and anyone local would be all 'oh, no, it's fine I'll just go here thanks byeee!'
She's retired now, bit still a local legend 
MaMaD1990 ·
12/06/2021 09:53
@Faranth
Oh dear god, yes. We have 2 and there's never anyone on the tills in the big one. You have to decide whether to stand there like a lemon waiting for someone to notice, or do a trawl round the shop hoping to find staff, who are usually all having a chat in a random corner somewhere.
The small one, used to have a particular lady on the till all the time who was sooooo sloooow. She'd say hello, and ask all sorts of questions about your day, inside leg measurement etc. All before she started scanning. Then when you paid she'd take the money and spend ages talking at you before she'd get your change. If you tried to pay with card she'd talk at you before telling the card machine to wake up. Meanwhile the queue would be to the back of the shop and growing. Once you escaped with your pint of milk she'd start the same with the next person. People would leave their shopping abandoned and all sorts.
When they put in the self service tills it was amazing. You could actually buy a sandwich without it literally taking your whole lunch break. She'd try and get people to come to her at the till and anyone local would be all 'oh, no, it's fine I'll just go here thanks byeee!'
She's retired now, bit still a local legend
The small one, used to have a particular lady on the till all the time who was sooooo sloooow. She'd say hello, and ask all sorts of questions about your day, inside leg measurement etc. All before she started scanning. Then when you paid she'd take the money and spend ages talking at you before she'd get your change. If you tried to pay with card she'd talk at you before telling the card machine to wake up. Meanwhile the queue would be to the back of the shop and growing. Once you escaped with your pint of milk she'd start the same with the next person. People would leave their shopping abandoned and all sorts.
When they put in the self service tills it was amazing. You could actually buy a sandwich without it literally taking your whole lunch break. She'd try and get people to come to her at the till and anyone local would be all 'oh, no, it's fine I'll just go here thanks byeee!'
She's retired now, bit still a local legend
This is another thing I see all the time there. The use of the word 'legend' is entirely accurate here too. One lady who must be well past 60 now still works at one and she is always chatting to her mates that come in. Such a nice lady, but I always make sure to only go there when I'm not in a rush!
OP posts:
MaMaD1990 ·
12/06/2021 09:54
@MaMelon
YABU. Ours isn’t slow and the staff are fab 
Long may it continue!!
OP posts:
keiratwiceknightly ·
12/06/2021 10:05
Definitely true of ours. Lovely staff but they are slow and chatty to all the regulars. Which is lovely for the elderly folk with lots of time and often not much company. But the end result is that everyone who needs to be quick goes to the tesco 5 mins away and now the co op is shutting down 
Almostascot ·
12/06/2021 10:11
The service at our local one isn’t particularly slow most of the time. But I did have one occasion were the till tried to charge me £100.04 for a box of eggs. And it took 3 poor staff members to try and fix the error as the queue backed up around the shop!!
Also during lockdown they introduced a one way system but unfortunately if you followed the arrows strictly you got caught in a never ending loop around the newspaper, sweet and household aisles!! And were unable to leave the shop!
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