To think you shouldn't have to spring clean a holiday cottage?

(397 Posts)
Takemetomiami Thu 06-May-21 08:56:06

Staying in a cottage booked through one of the large companies. I use a lot of air bnb and it's standard to leave the place as you found it which I always do.

In a holiday place booked through a company I clean the sink/loo, rinse bath, make sure fridge and bins emptied, wipe down kitchen surfaces. I assume they have professional cleaners coming in who will do a thorough job.

This morning got email from the holiday company with a long list of jobs including stripping beds, mopping through, cleaning shower, basically "leave it spotless". Is that now expected?

OP’s posts: |
4PawsGood Thu 06-May-21 08:57:17

That’s usual.

4PawsGood Thu 06-May-21 08:57:31

No!!! UN usual!!!!!!

KarmaStar Thu 06-May-21 08:59:04

That's a bit cheeky but I'm not one to ask as I do all that anyway.😄

osbertthesyrianhamster Thu 06-May-21 08:59:17

I would unbook that fast and get my money back. 'I am a customer, not a cleaner.'

bert3400 Thu 06-May-21 08:59:48

I've never heard of that, we do what you do apart from strip the beds and leave all the towels together . But they should have cleaners come in after each new holiday let as each individual has different standards to what is clean . Have you read the T&C's of the booking ?

GrimDamnFanjo Thu 06-May-21 09:00:14

I've had this before at an apartment in France. Basically we were cleaning for the next family to come in. And it was inspected before we could leave.
We'd never leave a holiday place in a mess but being expected to be the cleaner took several hours and a lot of stress. Never again!


MrsBroccoliBigHead Thu 06-May-21 09:00:50

And that's a holiday???

Kokeshi123 Thu 06-May-21 09:01:08

I'd expect reduced charges if they wanted me to do all that.

freeandfierce Thu 06-May-21 09:01:34

It's normal in France but not UK. I always have a clean around and strip beds but would never mop the floors! Usually these places aren't cheap so should include a professional clean on guest departure.

HoldontoOneMoreDay Thu 06-May-21 09:01:51

I've had that once at a country house kind of place, which we'd hired for a hen do for 14 women, when we had to be out by 10am on the Sunday.

Never again. It's just not worth the hassle. We all did it because we didn't want the MoH to lose her deposit but feck me, what a hangover stress fest.

Mumdiva99 Thu 06-May-21 09:02:05

It would depend on what I paid. If I paid market value then mopping floors is too much. If I got a bargain I might suck it up.

Was it a large company? Or is it a private rental through an umbrella company?

mermaidsariel Thu 06-May-21 09:02:35

I am about to stay somewhere where I have been asked to do this. It’s bonkers. The owner tells me the cleaners take 6 hours to clean the place in between lets but I’m still expected to do all of the above. This has never happened before but I’m desperate for a break so have agreed. The owner is elderly and paranoid about Covid. I would never normally think this reasonable.

LadyCluck Thu 06-May-21 09:02:42

We usually use the same holiday cottage company who ask for beds to be stripped and empty bins.
I don’t mind doing that. Asking you to do more than that is taking the mick imo.

AhNowTed Thu 06-May-21 09:02:44

No that's ridiculous.

Last year we were asked to strip the bed and leave bedding in a black bag - but it was COVID related.

And how are you supposed to get all that done before your 10am leave time.

Kittytheteapot Thu 06-May-21 09:09:50

20 odd years ago, I used to do all that by 10am with toddlers in tow, but only because we were on such a shoestring budget I couldnt afford £30 on top of the holiday to pay for a cleaner. Yes, you were leaving it ready for the next guest. Stripping beds was the least of it - they were my own sheets anyway, as I wasn't hiring laundry!

Nowadays though, the cleaner seems part of the package, and if it isn't, I would happily pay whatever the fee is to have one come in. I would still strip beds and tidy around, but only out of courtesy. If your let is expecting you to clean the property, I would say they were about 20 years behind the times.

CounsellorTroi Thu 06-May-21 09:10:08

That’s not normal. Normal is to leave the place as you found it, worktops clean, no dishes on the drainer. We don’t even strip the bed. In any case where we’ve stayed there have rarely been cleaning materials other than washing up liquid. We do empty fridge and bins though.

MoreAloneTime Thu 06-May-21 09:12:37

I'd expect to have to strip the beds and leave the used bedding and towels in a heap to be bagged up for laundry and the bins emptied. I'd feel like I had to give everything a bit of a wipe down.

Beyond that it's cheeky fucker.

MusicMenu Thu 06-May-21 09:15:51

I'm not cleaning a holiday cottage no matter what they instruct. If they told me in advance, I wouldn't book.

I leave it the way my house looks when it needs a weekly clean. We'll have respected the place and spills etc will have been cleaned up as we go, the toilet wiped round daily as I do at home, workstops wiped after each use, but I'm not stripping the beds I don't want to know what the mattress looks like or cleaning the bath/mopping floors.

Seeline Thu 06-May-21 09:16:34

I've always been asked to strip the beds and leave towels in the bath or similar.

I usually wipe surfaces and hob, do the washing up, empty the bins and usually vacuum the living area if there is a vacuum.

Agree that cleaning materials are rarely provided - even bleach for the loo! If they want more than a brief wipe down, they need to provide all the equipment and materials - I'm not taking all that away with me!!

We've booked a cottage this summer and all the sites we looked at wanted us out earlier than usual with a later check in time to allow for extra covid cleaning, so I'm blowed if I am going to be spring cleaning before a 9am check out this year!!

GameSetMatch Thu 06-May-21 09:19:44

I’d strip the beds and leave all the towels together dumped in the bath a quick hoover and wipe down the kitchen sides and that’s about it. It’s a holiday I wouldn't expect to do more than that. Do they not hire a cleaner?

MinnieMountain Thu 06-May-21 09:20:56

Ridiculous. We’ve been told to arrive later and leave earlier to allow more time for cleaning.

It’s like Covid has become an excuse for ripping people off.

ClarkeGriffin Thu 06-May-21 09:21:31

No I wouldn't do that either. I've got a cottage booked for my honeymoon next year, they can bog off if they think I'm doing all that after my honeymoon. And how are you meant to have all that done before you leave, get up at 5am? hmm If they can't afford a cleaner, maybe they should sell their second home.

Reinventinganna Thu 06-May-21 09:23:46

We always do this anyway.

Walkerby Thu 06-May-21 09:24:30

I have a holiday let - I wouldn't ask guests to mop the floors etc, I think what you already do sounds really nice and respectful. Wish all my guests were like you! However stripping beds is a new thing for Covid, it's to help protect the cleaners from aerosols etc from your bedding.

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