To get a Fortnum & Mason hamper as a gift for parents

(59 Posts)
NotJustACigar Mon 23-Nov-20 10:06:16

As this year has been so rubbish I'm thinking of really splashing out and treating my parents to a Fortnum & Mason hamper in the £100 price range (which is a lot for us). However looking at trustpilot the reviews are surprisingly bad!

Have you ordered one recently and did it go ok? I want to customise the hamper by choosing what to put in it and adding the hamper option when I check out but can't figure out how to do this... Any ideas?

OP’s posts: |
OhamIreally Mon 23-Nov-20 10:09:17

I had a look at the hampers in store last year and you don't get much for £100. I would have a look at Harrod's I think they're probably better value.
*disclaimer I don't generally shop in F&M or Harrods but they're nice at Christmas.

LeaveMyDamnJam Mon 23-Nov-20 10:11:11

I love an F&M hamper, but I must agree with the poster above £100, though a lot of money, doesn’t go far with them.

RuggerHug Mon 23-Nov-20 10:20:08

Can't comment on them but since a pp mentioned it, we ordered a Harrods one for BIL since he won't be able to come home for Christmas. They're pricey (obviously) but you do get a fair amount in them.

Nanasueathome Mon 23-Nov-20 10:22:35

I love F&M hampers
The baskets are gorgeous too

RJnomore1 Mon 23-Nov-20 10:23:11

Can I stick my oar in to recommend John Lewis? Here an example, they have a few around £200:

If you wanted the wicker f and m hamper you won’t get a lot in it for £100 and it’s akways (they say) cheaper to buy the premade sets.

ZoeTurtle Mon 23-Nov-20 10:25:40

They aren't good value, but I know my mum would be delighted just to have something from F&M (we're from a very working class background where that kind of thing is aspirational!), so it'd be worth it.


Protegemo1 Mon 23-Nov-20 10:39:19

An F&M hamper comes with a certain level of ‘special’, lots of people use the actual basket for years to come. Really depends if you think your parents would value that or prefer better value for money.
(Disclaimer- I’m on the fence myself about whether to get one this year for the first time!)
To make your own hamper you just select the food items you want then when you check out it gives you the option to add a hamper. When I tried it I had the option of 2 different hamper sizes but it recommends how many items it is best for etc.
Although this way might cost a little more technically it means you get items you know they would actually like. Pre-set hampers always seem to have a few rogue items lol

DIKateFleming Mon 23-Nov-20 10:39:24

I often give hampers as pressies, but stopped with the F&M ones a while a go, there are far better out there with better contents for the price. Have a look at Bettys, Bothams of Whitby or Booths for a starter.

There are some lovely ones here

HedgehogintheFog Mon 23-Nov-20 10:42:37

Until this year, I had never looked at them. This year I have received two and sent one! The bits in them were lovely and high quality, although nothing absolutely spectacular but the whole package (especially the wicker hamper, although the plain box was also nice) was just such a lovely gift.

whynotwhen Mon 23-Nov-20 10:45:38

I received a Harrods hamper last year and it was lovely, lots in there and I would def recommend as a gift. The wicker basket itself is great too.

PinkFondantFancy Mon 23-Nov-20 10:48:51

I had a terrible experience with their customer service this year - premium priced product but absolutely bargain basement customer service approach. Never again. Trust pilot suggests it's not just me either.

trappedsincesundaymorn Mon 23-Nov-20 10:52:00

Virginia Hayward hampers are good.

Felifox Mon 23-Nov-20 10:52:42

I'd go for doing my own to send but I live in Cornwall and can get lovely special products. I've bought wooden boxes in Waitrose to package them in

HollyandIvyandallthingsYule Mon 23-Nov-20 10:55:52

I’d love one!!

There is the option to buy the hamper basket from F&M and fill it yourself with whatever of their food items you like, which might be a better way to do it since you can tailor the selection specifically to your parents.

MissBaskinIfYoureNasty Mon 23-Nov-20 10:56:11

Really shocked by their appalling reviews and total lack of response!! I feel very lucky that I received my order last week with no issues!

SparklingLime Mon 23-Nov-20 11:05:58


I’d love one!!

There is the option to buy the hamper basket from F&M and fill it yourself with whatever of their food items you like, which might be a better way to do it since you can tailor the selection specifically to your parents.

If you look at those Trustpilot reviews, this is only possible with selected items, no wine, champagne or fresh goods. But the website doesn’t make that clear until the very end.

HollyandIvyandallthingsYule Mon 23-Nov-20 11:10:48

Or alternatively, if they like cheese you could get them a cheese and accompaniments hamper - artisan cheeses and lots of yummy things to go with them. There are various cheese companies that do them.

Lovewinemorethanhusband Mon 23-Nov-20 11:11:13

I got a fortnum and mason hamper for my 40th and i love it, the picnic basket is gorgeous and everything in it has been really tasty so far. It's a special gift i think

HollyandIvyandallthingsYule Mon 23-Nov-20 11:12:12

@SparklingLime oh that’s a shame. I guess it’d be too easy for people to undercut the pre-filled ones.

mamaoffourdc Mon 23-Nov-20 12:28:48

Try Highgrove gardens for a hamper - really good value x

KenAdams Mon 23-Nov-20 13:11:25

Their delivery service and customer service is the worst of any company I've ever dealt with. I'll never use them again. Listen to the TrustPilot reviews!

DorisDances Mon 23-Nov-20 13:13:40

How about supporting a local shop e.g. Lewis & Cooper in North Yorkshire are famed for their hampers

LizzieMacQueen Mon 23-Nov-20 13:16:24

Have a look at Selfridges to, you can buy the basket for 25 then fill it with what you fancy.

D4rwin Mon 23-Nov-20 13:17:24

Betty' s hampers are quite nice. We often get sent them.

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