Morrisons More - Theft

[Whatamesssss]

I just wanted to let everyone know that your More points are not safe. I have just discovered that the points I was saving all year for Christmas have been stolen.

Morrisons more will not reimburse the points even though they were used hundreds of miles from my location and I had requested online only and they were used in store.

I haven't lost my card. They claim it was my password. I use the random password generator so it is unique to that website. They will not take responsibility.

So check your points and spend them as soon as possible. So annoyed

[Whatamesssss]

Also no notification that my preferences had been changed or that I had redeemed the points.

I only discovered it by chance as I placed an order.

[Whatamesssss]

Has anyone else had this happen?

[ShalomToYouJackie]

Sorry it's a link to The Scum but yes, it's happened to lots of people www.google.com/amp/s/www.thesun.co.uk/money/10385329/morrisons-shoppers-furious-loyalty-points-stolen/amp/

[Whatamesssss]

[quote ShalomToYouJackie]Sorry it's a link to The Scum but yes, it's happened to lots of people www.google.com/amp/s/www.thesun.co.uk/money/10385329/morrisons-shoppers-furious-loyalty-points-stolen/amp/[/quote]


That is exactly what they quoted to me. That have i been pwned site started years ago. I have changed my passwords many times since.

You would think they would review their security.

[Whatamesssss]

Just been looking on twitter and a few other people reporting exactly the same thing. Get spending people before they disappear.

[VettiyaIruken]

That article is from a year ago.
So this is the second year running? That has to be negligence now on their part, surely?

[SunshineCake]

Also happened with Sainsbury's nectar points.

[keepgoingorstop]

I'm also a victim!

[Whatamesssss]

@keepgoingorstop

I'm also a victim!

What happened to yours? Was this recent?

[JamieLeeCurtains]

I wonder if it might be worth contacting the office of the Information Commissioner? I think you're right about lax digital security.

[Coffeecak3]

It would be interesting to know if they’ve all been used in the Yorkshire area where they are based.
I see on the link someone said their points were used in Leeds.

[DC3Dakota]

Yes it's happened to me

[DC3Dakota]

@Coffeecak3

It would be interesting to know if they’ve all been used in the Yorkshire area where they are based.
I see on the link someone said their points were used in Leeds.

I'm in Yorkshire and it's happened to me!

[Malbecfan]

Happened with Tesco Clubcard a few years ago. I share an account with DH and they were stolen on his username. Tesco were brilliant. They could see that I was in the SW and they were spent in Essex. We have never been to that store and they refunded us. It was due to a hack on an unrelated DIY or components store and DH had used the same password. Never again. Lesson learned, unique passwords now for each organisation.

[Whatamesssss]

@JamieLeeCurtains

I wonder if it might be worth contacting the office of the Information Commissioner? I think you're right about lax digital security.

That's a good idea. I will report them. If it's happening to so many people surely there must be either a breach of security or it's internal.

Interestingly on the Sun article one victim said their points were spent in Leeds, mine were too.

[60sbird]

Happened with my Sainsburys nectar points but as luck would have it I collected points on my shopping in one store 30 mins after they had been redeemed a couple of hundred miles away so they gave me a new account and replaced my points.

[Whatamesssss]

Seems like a pattern is emerging here. Many stolen points spent in Leeds where their head office is located.

[marveloustimeruiningeverything]

Suspect it's an internal theft, frankly.

[Coffeecak3]

I’ve just removed my card details from my Morrison’s account.
If they can keep my points safe I’m not trusting them with my online shopping payment details.

[Coffeecak3]

can’t

[Hoppinggreen]

Must be internal

[Whatamesssss]

@marveloustimeruiningeverything

Suspect it's an internal theft, frankly.

It must be. I have never used my card in store ever. Do all my shopping online. My passwords are secure and random, you couldn't guess the password. I haven't been hacked, have good personal home security.

I assume to spend points you need to present your card as well? I have my card here.

Do they print the cards in Leeds as well does anyone know?

[AldiIsla]

When this happened last time loads of people were saying it had to be internal.

They just don't care.

[AldiAisleofCrap]

Very suspicious that it’s happening in Yorkshire! I read about this last year.

[AldiAisleofCrap]

No you don’t need your card if you have the vouchers.